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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in overseeing operations across multiple departments, ensuring exceptional customer service and effective employee management. Proven ability to drive performance accountability and support talent recruitment and retention in a safety-sensitive environment.
Highest-signal resume keywords
Operations ManagementPersonnel SupervisionCustomer Service ExcellenceTalent RecruitmentPerformance Feedback
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementGeneral ManagementWarehouse ManagementSales ManagementCall Center Management
Soft Skills
LeadershipAccountabilityEmployee Relations
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Safety SensitiveDrug TestingEmployee RecruitmentCustomer ServicePerformance Management
About the role
Key responsibilities & impact- Oversee operations of Uline’s Washington branch, including Warehouse, Customer Service, Sales, HR, IT and Facilities departments
- Supervise branch departments to consistently ensure impeccable customer service
- Ensure the 1-million-square-foot distribution center grounds exceed company standards
- Support recruitment and retention of top-tier talent and assist with employee relations
- Provide hands-on senior management and drive accountability through performance feedback
Requirements
What you’ll need- Bachelor’s degree
- 5+ years experience in operations or general management
- Experience supervising personnel
- Warehouse, call center and/or sales experience is a plus
- Limited overnight travel
- All new hires must complete a pre-employment hair follicle drug screening
- This role is considered safety sensitive for drug testing purposes
Benefits
Comp & perks- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program covering professional continuing education
- Clean, modern facilities
- First-class fitness center
