Business Operations Manager – Facilities

Ullico Inc.

. Coordinate day-to-day administrative and operational activities for the Technology and Facilities departments, including departmental calendars, leadership meetings, recurring operational reviews, travel, conferences, and departmental events.

Posted 9/16/2026full-timeBethesda • Maryland • United StatesMid-LevelSenior💰 $85,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and planning capabilities, with expertise in project coordination, budget management, and vendor relations. Proficient in preparing documentation and reports while maintaining confidentiality and fostering collaborative relationships across departments.

Highest-signal resume keywords

Project CoordinationBudget ManagementVendor RelationsMicrosoft Office Suite ProficiencyProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationBudget ManagementInvoice ProcessingData GovernanceTechnology Procurement

Soft Skills

Organizational SkillsAttention to DetailWritten CommunicationVerbal CommunicationProblem-Solving

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Teams

Industry Keywords

Business AdministrationOperations ManagementFacilities ManagementAdministrative OperationsChange Management

About the role

Key responsibilities & impact

Coordinate day-to-day administrative and operational activities for the Technology and Facilities departments, including departmental calendars, leadership meetings, recurring operational reviews, travel, conferences, and departmental events.
Assist with planning, organizing, and tracking departmental priorities, initiatives, projects, timelines, milestones, deliverables, assigned action items, and follow-up tasks.
Prepare and maintain meeting agendas, presentations, reports, meeting summaries, operational dashboards, performance metrics, procedures, departmental documentation, and operational records.
Support departmental communications, change management efforts, technology training sessions, workplace communications, and onboarding activities for new team members.
Assist with departmental budget and expense tracking, invoice processing, purchase requests, vendor payments, cost allocation, bill reconciliation, and related financial records.
Coordinate vendor meetings, contract renewals, service agreements, software licenses, maintenance contracts, facilities vendors, and bids for select services as directed by the SVP of IT.
Coordinate workspace requests, facilities logistics, maintenance requests, office improvement projects, emergency preparedness activities, storage records, and related administrative support work.
Assist with data governance initiatives, including coordination of data stewardship activities, documentation of data-related processes, tracking of governance action items, and support for data quality, retention, and compliance efforts.
Assist with technology asset inventory, equipment tracking, hardware orders, software renewals, and technology procurement.
Identify and recommend opportunities to improve departmental processes, organization, service delivery, and internal operations.
Perform other similar and related duties as required.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Operations Management, Information Systems, Management, or a related field.
5-7 years of progressive experience supporting business operations, administrative operations, project coordination, facilities, technology, or related functions.
Experience coordinating multiple projects, priorities, timelines, and stakeholders in a fast-paced environment.
Experience working with vendors, contracts, purchase requests, invoices, budgets, or related operational processes.
Strong organizational, planning, and follow-through skills with exceptional attention to detail.
Excellent written and verbal communication skills, including the ability to prepare reports, presentations, meeting materials, and correspondence.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Demonstrated ability to manage sensitive and confidential information with professionalism and discretion.
Strong problem-solving skills with the ability to identify process improvement opportunities and implement effective solutions.
Ability to work independently while building strong collaborative relationships across departments.

Benefits

Comp & perks

Health/Dental/Vision
Pension
401K
Health Savings Account
Life Insurance
Paid Time Off
Annual incentive compensation program eligibility