Ullico Inc.

Compliance

• Lead and oversee compliance activities for the Life and Health Division
• Monitor regulatory developments and guide implementation of new and revised laws, regulations, and compliance requirements
• Serve as primary liaison with insurance regulators
• Oversee regulatory examinations, inquiries, complaints, and responses
• Direct compliance programs for privacy, fraud prevention, advertising review, third-party oversight, and regulatory reporting
• Support product development, policy administration, underwriting, claims operations, and marketing initiatives
• Partner with Legal, Operations, Claims, Finance, Actuarial, Information Technology, and other business units to address compliance risks
• Review and advise on claims appeals, beneficiary disputes, policy forms, contracts, and other compliance-sensitive matters
• Oversee privacy compliance, including HIPAA-related requirements, risk assessments, and privacy notices
• Manage compliance staff and provide leadership, coaching, and work direction
• Prepare and present compliance reports, metrics, and risk updates to senior leadership and governance committees
• Conduct regulatory research and provide guidance on emerging legal, operational, and business issues
• Perform other similar and related duties as required

AVP Compliance, Life and Health Division

Billing Specialist

• Review Group Life & Health premium payments against amounts due, process payments to the Group system, verify premium and lives information, and resolve discrepancies with clients
• Review Stop Loss premium payments, process them to the ESL system, verify premium and lives information, and resolve discrepancies with clients
• Review Group Due & Unpaid premium reports, validate data, contact clients about delinquencies, and mail delinquency letters after the 31-day grace period
• Review GFA audits for premium problems and make adjustments to Group and ESL systems
• Process complex premium transactions, including Flex Life, Rate Stabilization, Premium Deposit, Non-Group, and Refunds
• Provide customer service for internal and external billing inquiries
• Coordinate, maintain, and process special billing for specified group contracts
• Administer Flex Life cases
• Remotely deposit checks to Mellon and Bank of America lockbox accounts
• Provide backup support for commission processing and lockbox receipt processing
• Scan and file documents according to department guidelines
• Perform other job-related duties as assigned

Group Premium Billing Coordinator

Claims Specialist

• Review and register all incoming claims online using the Group Administration claim system.
• Request additional information for incomplete claim forms and forward claims exceeding dollar limits or assigned by benefit type to the Life Claims Specialist.
• Research and correct missing or erroneous information on 1099s, B-Notices, and Paid and Pending reports; update systems.
• Assist the Life Claims Specialist by filing source documents.
• Handle internal and external telephone inquiries regarding claim status and claims handled by this position.
• Review and log incoming mail; prepare and maintain file correspondence.
• Process Group Life claims, including Life, Accidental Death, Dismemberment, Waivers, and Survivor Income Claims, using the automated claims system.
• Verify eligibility using source documents and review policy provisions.
• Initiate written and telephone inquiries to clients.
• Enter final claim benefit payment or denial determinations into the system.
• Perform other job-related duties as assigned.

Junior Life Claims Examiner

Business Operations

• Coordinate day-to-day administrative and operational activities for the Technology and Facilities departments, including departmental calendars, leadership meetings, recurring operational reviews, travel, conferences, and departmental events.
• Assist with planning, organizing, and tracking departmental priorities, initiatives, projects, timelines, milestones, deliverables, assigned action items, and follow-up tasks.
• Prepare and maintain meeting agendas, presentations, reports, meeting summaries, operational dashboards, performance metrics, procedures, departmental documentation, and operational records.
• Support departmental communications, change management efforts, technology training sessions, workplace communications, and onboarding activities for new team members.
• Assist with departmental budget and expense tracking, invoice processing, purchase requests, vendor payments, cost allocation, bill reconciliation, and related financial records.
• Coordinate vendor meetings, contract renewals, service agreements, software licenses, maintenance contracts, facilities vendors, and bids for select services as directed by the SVP of IT.
• Coordinate workspace requests, facilities logistics, maintenance requests, office improvement projects, emergency preparedness activities, storage records, and related administrative support work.
• Assist with data governance initiatives, including coordination of data stewardship activities, documentation of data-related processes, tracking of governance action items, and support for data quality, retention, and compliance efforts.
• Assist with technology asset inventory, equipment tracking, hardware orders, software renewals, and technology procurement.
• Identify and recommend opportunities to improve departmental processes, organization, service delivery, and internal operations.
• Perform other similar and related duties as required.

AVP Compliance, Life and Health Division

Group Premium Billing Coordinator

Junior Life Claims Examiner

Business Operations Manager – Facilities