Ultimus Fund Solutions

Trainer

• Develop, facilitate, and coordinate Ultimus’ formal training programs for the Transfer Agency
• Work with Transfer Agency stakeholders to determine department-specific training roadmaps
• Work with clients who use Transfer Agency systems
• Design, develop, update, and deliver presentations and training materials, including quick reference guides, online learning resources, PowerPoint presentations, and other materials
• Evaluate training effectiveness through surveys and provide recommendations for improvement
• Facilitate New Employee and department-specific training programs
• Assist with new associate onboarding and develop customized training plans
• Develop e-learning and video training materials
• Stay up to date on Transfer Agency development opportunities
• Partner with internal teams on upcoming hires, process or system deployments/releases, impacted roles or stakeholders, and training needs
• Assist with writing internal guidelines for training documentation
• Work with Transfer Agency departments on process improvement opportunities identified during training development and delivery
• Update training materials to reflect industry and department-level changes
• Mentor associates through instruction, coaching, on-the-job experiences, modeling effective practices, and advising on methods
• Collaborate with stakeholders to design and improve course materials, review feedback, and support technology and hardware setup
• Contact teams regarding general information, issue resolution, inquiries, or reporting requirements
• Perform other duties as required and assigned

Trainer, Transfer Agency Training

Accounting Manager

• Provide strategic oversight and direction to the Fund Accounting Department
• Lead SVPs and potentially VPs, providing leadership, vision, and technical guidance
• Oversee fund accounting operations and ensure high work quality and client satisfaction
• Drive technical and developmental training initiatives
• Partner with business development in sales presentations and identify new service opportunities
• Drive continuous improvement in the operating model, including Artificial Intelligence opportunities
• Engage in industry associations and events
• Advise executives and management on people management, goal setting, policy development, and strategic implementation
• Develop and execute the annual Strategic Plan
• Participate in daily, monthly, and quarterly executive management meetings
• Conceptualize and implement initiatives supporting business objectives
• Ensure adequate resources for timely reporting to clients and NASDAQ
• Establish long-range goals, strategies, plans, and policies with the Executive team
• Recommend fund allocations, process changes, and system upgrades
• Ensure the training team has tools and resources to improve departmental knowledge
• Review regulatory compliance and recommend accounting procedure changes
• Coordinate departmental disaster recovery efforts
• Support independent SOC1 audits through research, documentation, questions, and team coordination
• Review operational controls and update procedures
• Oversee hiring, training, development, delegation, performance appraisals, salary recommendations, coaching, counseling, and corrective actions
• Conduct regular one-on-one and team meetings
• Establish team and individual goals
• Foster performance and accountability across managers and associates
• Communicate company information and changes
• Mentor through instruction, coaching, modeling, and advising
• Oversee client requests and ensure client needs are met
• Communicate with fund administration, transfer agency, and custodians regarding fund accounting activities
• Perform other duties as requested and assigned

Managing Director, Head of Fund Accounting

Compliance

• Assist with implementation and execution of the Broker-Dealer compliance program
• Support internal and external registered representative supervision
• Perform compliance reviews according to firm policy and regulatory requirements
• Review registered representative registration and supervision, anti-money laundering monitoring, and business continuity tasks
• Travel for off-site client office exams as needed
• Conduct website and internet reviews
• Assist with departmental projects, including annual due diligence reviews of vendors, agreements, clients, and products
• Assist with regulatory, internal, and third-party audits of Broker-Dealer compliance programs
• Answer client and internal inquiries and help resolve issues
• Follow up on inquiries and open workflows with team members and internal teams
• Perform other duties as required and assigned

Trainer, Transfer Agency Training

Managing Director, Head of Fund Accounting

Compliance Specialist, External Reps