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Umpisa Inc

IT Business Analyst, Insurance Industry Experience

Umpisa Inc

. Work with Umpisa Inc., a technology services company delivering digital transformation, modern software development, and venture-building solutions .

Posted 10/24/2026full-timeMakati City • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in requirements gathering, systems analysis, and project management within the banking domain, while effectively applying Agile/Scrum methodologies. Proficient in developing training materials and conducting Knowledge Transfer sessions to enhance team capabilities.

Highest-signal resume keywords
Requirements GatheringSystems AnalysisAgile/Scrum FrameworkTraining and FacilitationBanking Domain Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Requirements Document PreparationUAT Test Script DevelopmentWorkflow Systems AnalysisProcess RedesignSoftware Development Life Cycle KnowledgeRelease ManagementProject ManagementUser TrainingDocumentationKnowledge Transfer
Soft Skills
Strong Communication SkillsAnalytical SkillsInterpersonal SkillsPlanning SkillsOrganizational Skills
Tools & Technologies
MS OfficeScrum Tools
Certifications & Qualifications
ITIL Certification
Industry Keywords
BankingLoansDepositsInsurance Industry ExperienceService Transition

Tech Stack

Tools & technologies
SDLC

About the role

Key responsibilities & impact
  • Work with Umpisa Inc., a technology services company delivering digital transformation, modern software development, and venture-building solutions
  • Create detailed user stories and acceptance criteria
  • Prepare Business Requirements Documents when applicable
  • Prepare UAT test scripts, Knowledge Transfer documents, user manuals, and training materials
  • Apply software/product development lifecycle and Agile/Scrum framework knowledge
  • Conduct Knowledge Transfer sessions and training for team members and stakeholders
  • Participate in on-site training in Singapore in October and Manila in November–December
  • Develop and deliver training materials, guides, and documentation to support upskilling and knowledge handover
  • Collaborate with technical personnel, end-users, project teams, clients, and stakeholders

Requirements

What you’ll need
  • At least 5 years of experience in requirements gathering and systems analysis, release management, project management, or service transition
  • Experience working with various business processes in the domains of Banking (loans or deposits)
  • Strong planning and organizational skills
  • Excellent analytical, communication and interpersonal skills for working with technical personnel and end-users at multiple levels
  • Experience with problem solving, workflow systems analysis, process redesign, user training, and documentation
  • Advanced knowledge of software development life cycle
  • Demonstrated ability to coordinate cross functional work teams toward task completion
  • General PC knowledge including MS Office
  • ITIL certification is a nice to have skill
  • Nice to have experience with deploying packaged applications
  • Strong communication skills
  • Strong problem solving and analytical skills
  • Ability to work as part of a self-organizing Scrum team in a scaled agile framework
  • Self-starter who collaborates with the team and client
  • Strong training and facilitation skills, including conducting Knowledge Transfer sessions and upskilling team members and stakeholders
  • Strong insurance industry experience/exposure

Benefits

Comp & perks
  • Travel provision included for October on-site training in Singapore