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Junior Account Manager
Unbound (nonprofit). Build and nurture multiple account relationships with Catholic parishes across the United States .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in relationship management and consultative selling within Catholic parishes, effectively coordinating outreach efforts and customizing offerings to meet parish needs. Proficient in using CRM tools and Microsoft Office Suite to document communications and manage account-specific strategies.
Highest-signal resume keywords
Bachelor’s DegreeInside Sales ExperienceCustomer Relationship Management (CRM) ToolsInterpersonal Communication SkillsFamiliarity with Catholic Communities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Consultative SellingRelationship ManagementOutreach CoordinationSales Process ImprovementTime Management
Soft Skills
NetworkingAdaptabilityIntegrityTrust BuildingTroubleshooting
Tools & Technologies
Microsoft Office SuiteCRM ToolsVirtual Communication PlatformsTeleconferencing Platforms
Industry Keywords
Catholic ParishesClergyParish StaffBusiness-to-Business MarketingCommunity Engagement
About the role
Key responsibilities & impact- Build and nurture multiple account relationships with Catholic parishes across the United States
- Serve as a contact for assigned Catholic parishes
- Plan and coordinate outreach efforts, value-added offerings, and key events at Catholic parishes
- Understand parish needs and ensure value and excellence in each experience
- Collaborate with channel leaders to schedule and customize offerings and impactful experiences
- Develop expertise in assigned markets, monitor emerging trends, proactively address opportunities, and troubleshoot account-specific issues
- Strategically reach out to parishes and document communications and results
- Execute outreach through mail, phone, email, and in-person meetings while documenting and monitoring progress in applicable systems and tools
- Build rapport and trust with integrity, transparency, and commitment to excellence
- Use a consultative selling approach and customize offerings
- Secure and schedule pastor-led appeals and other appeals for Unbound representatives
- Coordinate account-specific plans and tactics with channel leaders, outreach team members, marketing, and operations
- Troubleshoot issues and provide responsive follow-up
- Improve sales processes and refine prospecting and outreach strategies
Requirements
What you’ll need- Bachelor’s degree; preferably in marketing, communication or public relations or related experience
- 1 year of experience in inside sales, customer service, relationship management, or business-to-business marketing
- Comfort working with Roman Catholic parishes, clergy and parish staff, along with familiarity and respect for Catholic communities, hierarchy, practices, and teachings
- Excellent interpersonal and communication skills for networking, relationship building, and troubleshooting issues
- Proven ability to manage time effectively, respond quickly to changing priorities, and adapt within a fast-paced environment
- Technical aptitude using customer relationship management (CRM) tools, virtual communication and teleconferencing platforms, and Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Teams
- Ability to effectively communicate over the phone and through written communication in Spanish is a plus
- Ability to travel domestically and internationally occasionally
- Ability to travel and represent Unbound at regional and national conferences (1–3 per year)
- Ability to occasionally lift, carry and/or drag up to fifty (50) pounds if necessary