Senior Account Manager

Underscore Marketing

. Oversee day-to-day client account management and ensure client priorities, business context, feedback, and success measures are understood across the team .

Posted 9/15/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on client relationship building, strategic planning, and cross-functional collaboration. Proven ability to manage account financials, identify growth opportunities, and mentor junior team members in a fast-paced environment.

Highest-signal resume keywords

Account ManagementClient Relationship BuildingCross-Functional CollaborationStrategic PlanningPeople Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account FinancialsScopingForecastingMarket AnalysisProject Management

Soft Skills

Effective CommunicationProblem-SolvingCritical ThinkingAdaptabilityOrganizational Skills

Industry Keywords

Marketing FundamentalsAdvertisingMediaClient-FacingAgency Experience

About the role

Key responsibilities & impact

Oversee day-to-day client account management and ensure client priorities, business context, feedback, and success measures are understood across the team
Partner with project management to align delivery plans, timelines, and workflows with client priorities
Support account planning and refine strategies to meet evolving client needs
Ensure deliverables align with client objectives and agency standards
Support scope alignment, pricing context, account health, and commercial inputs with leadership, Finance, and project management
Contribute to account forecasting and performance visibility
Identify and support organic growth opportunities and improved account health
Build and maintain strong client relationships
Listen to client needs and provide recommendations and solutions
Collaborate with client stakeholders and external partners
Analyze client business, competition, and market landscape
Translate insights into actionable strategies and recommendations
Partner with cross-functional teams to develop solutions
Coordinate media, creative, analytics, and operations teams
Maintain clear scopes of work and effective workflows
Support onboarding of new clients
Manage and develop junior team members through goals, coaching, feedback, and growth opportunities
Contribute to talent planning and team development
Support new business efforts through research, strategy, and pitch development

Requirements

What you’ll need

5–8 years of experience in account management or a client-facing marketing, advertising, or media role (agency experience preferred)
Demonstrated ability to manage accounts and contribute to client growth
1+ years of people management or mentorship experience
Cross-functional experience working with media, creative, analytics, or operations teams preferred
Experience in media and/or research is a plus
Willingness to travel as needed based on client requirement
Strong account management and organizational skills
Ability to manage multiple projects and priorities in a fast-paced environment
Understanding of client business, industry dynamics, and marketing fundamentals
Experience with account financials, including scoping and forecasting
Strong problem-solving and critical thinking abilities
Effective communication and relationship-building skills
Ability to collaborate across cross-functional teams
Demonstrated ability to identify growth opportunities and contribute to strategic thinking
Adaptability and ability to navigate changing client needs and priorities
Resume and brief note outlining healthcare or media experience

Benefits

Comp & perks

Dynamic environment where ideas matter, growth is supported, and work helps elevate brands in a competitive healthcare landscape
Collaborative team environment
Equal employment opportunities and inclusive workplace