Cloud Operations Specialist – AWS Managed Services

Unicorne

. Monitor the health and performance of clients’ AWS environments and triage alerts .

Posted 11/12/2026full-timeRemote • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing AWS environments, including incident management, security patching, and cost optimization through FinOps. Proficient in automating processes and conducting audits to enhance infrastructure performance and security.

Highest-signal resume keywords

AWS Cloud OperationsIncident ManagementAWS Services: EC2, VPC, IAM, RDS, S3, CloudWatchInfrastructure as Code: CDK, TerraformFinOps Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AWS ManagementIncident HandlingSecurity PatchingInfrastructure UpgradesIAM Access ReviewsBackup ValidationRunbook WritingAutomationCost-Savings AuditsDocumentation

Soft Skills

Detail-OrientedCalm Under PressureStrong Communication

Tools & Technologies

Ticketing SystemsAWS Systems ManagerContainers: ECS, EKS

Certifications & Qualifications

AWS SysOps AdministratorAWS Solutions Architect Associate

Industry Keywords

Managed Services ProviderMulti-Client EnvironmentSOC 2 Compliance

Tech Stack

Tools & technologies

AWSEC2Terraform

About the role

Key responsibilities & impact

Monitor the health and performance of clients’ AWS environments and triage alerts
Handle incident and service request tickets in accordance with SLAs
Plan and apply security patches and updates
Manage infrastructure upgrades as they become due
Take ownership of new clients’ AWS environments: inventory, assessment, monitoring, and documentation
Address security findings and conduct IAM access reviews
Validate backups and participate in restore testing
Build and improve team processes, write runbooks, and automate recurring tasks
Tune alerts and reduce noise
Participate in a 24/7 on-call rotation, one week at a time
Conduct monthly client follow-ups
Reduce clients’ infrastructure costs through FinOps expertise
Conduct security, scalability, and cost-savings audits for clients and prospects

Requirements

What you’ll need

2–5 years of experience in cloud operations, systems administration, or DevOps, including at least 2 years working with AWS in production
Strong command of core AWS services: EC2, VPC, IAM, RDS, S3, CloudWatch, and Systems Manager
Experience managing incidents through a ticketing system
Calm under pressure, detail-oriented, and committed to thorough documentation
Comfortable working in environments you did not build, often heterogeneous, with or without Infrastructure as Code
French-English bilingualism, both spoken and written, is a strong asset
AWS SysOps Administrator or Solutions Architect Associate certification is an asset
Experience in a managed services provider (MSP) or multi-client environment is an asset
Infrastructure as Code (CDK, Terraform), containers (ECS, EKS), and knowledge of FinOps or SOC 2 are assets

Benefits

Comp & perks

100% remote work
Truly flexible schedule
On-call premium and compensation for interventions
4 weeks of vacation
Unlimited personal days
14 statutory holidays per year, including 7 during the holiday season
Group RRSP (employer contributions of up to 2%)
Group insurance (50% employer-paid) with telemedicine
MacBook Pro, company-paid mobile phone, and all necessary equipment
Annual allowance for your home office
Paid ongoing training, including AWS certifications
Very active social committee
Mentorship
Work-life balance