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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing project delivery for AV solutions, including coordination of resources, stakeholder communication, and risk management. Proficient in developing project plans, documentation, and ensuring customer satisfaction throughout the project lifecycle.
Highest-signal resume keywords
Project ManagementIPTV SolutionsAudio Visual TechnologiesStakeholder ManagementDigital Signage Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationRisk ManagementTechnical Requirement DiscussionsInstallation PlanningDocumentation Management
Soft Skills
Organisational SkillsCommunication SkillsNegotiation SkillsAttention to DetailProblem-Solving Skills
Tools & Technologies
AV IntegrationNetwork InfrastructureProfessional Services CoordinationCustomer Training
Certifications & Qualifications
Project Management Certification
Industry Keywords
Enterprise Technology ImplementationsCustomer SatisfactionSite ReadinessInstallation Progress TrackingTechnical Services Engineering
About the role
Key responsibilities & impact- Manage project delivery from initiation through completion for Uniguest Enterprise AV Solutions
- Coordinate internal resources, third-party partners, and customer stakeholders
- Manage customer and AV integration partner onboarding
- Act as the primary point of contact throughout the project lifecycle
- Communicate objectives, processes, timelines, responsibilities, and expectations
- Develop and maintain project plans, milestones, and deliverables
- Coordinate professional services within project scope
- Facilitate kick-off meetings and distribute meeting minutes and action logs
- Create and maintain Scope of Work documentation and project deliverables
- Coordinate site visits and Technical Services engineering activities
- Track installation progress and manage risks, issues, and dependencies
- Manage post-installation snagging and remedial actions
- Ensure project handover and sign-off
- Gather and validate pre-deployment requirements and ensure site readiness
- Facilitate system integration and technical requirement discussions
- Escalate technical concerns and coordinate resolutions
- Support installation planning and execution
- Improve customer-facing and internal project documentation
- Coordinate and deliver customer and partner training
- Provide project-related communication and stakeholder updates
- Build relationships with customers, AV partners, and internal stakeholders
- Manage customer expectations and support customer satisfaction, retention, expansion, and repeat business
- Travel as required for deployments, installations, escalations, training, and business needs
Requirements
What you’ll need- Experience with IPTV solutions and associated network infrastructure
- Knowledge of digital signage platforms and deployments
- Strong understanding of audio visual (AV) technologies and industry practices
- Experience working with enterprise technology implementations
- Strong organisational and project coordination skills
- Process-driven approach with commitment to accurate documentation and records
- Attention to detail with a proactive and solution-focused approach
- Ability to manage multiple concurrent projects and competing priorities
- Excellent stakeholder management skills
- Strong verbal and written communication skills
- Confident presentation skills for customer-facing sessions and project updates
- Listening, negotiation, and de-escalation skills
- Ability to identify risks and implement mitigation plans
- Ability to work independently and collaboratively
- Project Management / PMO Certification is desirable
Benefits
Comp & perks- Supportive leadership team that rewards initiative and success
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program
- Professional Development & Training Reimbursement Program
- Potential for advancement opportunities
- Performance bonuses
- Employee Recognition Rewards Program
- Benefits package dependent on position, location, and other eligibility requirements
