Uniguest

Accounts Payable

• Manage full-cycle accounts payable activities, including invoice processing, payment processing, and vendor management
• Process vendor invoices accurately and ensure timely payment according to company policies, payment terms, and internal controls
• Complete weekly payment runs and reconcile invoices using knowledge of expense accounts and departments
• Analyze invoices, payment requests, and supporting documentation for accuracy, compliance, and authorization
• Resolve discrepancies and recommend corrective actions
• Process and code employee expense reports and audit transactions for policy alignment
• Process company credit card transactions with appropriate documentation and general ledger coding
• Monitor accounts payable mailboxes and route, track, and resolve inquiries
• Generate weekly accounts payable status reports
• Collaborate with onsite and offshore accounts payable team members
• Support W-9 collection, sales tax compliance, and year-end 1099 issuance
• Participate in special projects and other assigned duties
• Participate in month-end close for multiple business units
• Prepare accounts payable journal entries, ensure accurate general ledger coding, and support monthly close

Senior Accounts Payable Specialist

• Manage full-cycle accounts payable activities, including invoice processing, payment processing, and vendor management.
• Process vendor invoices accurately and ensure timely payment according to company policies, payment terms, and internal controls.
• Complete weekly payment runs and reconcile invoices using knowledge of expense accounts and departments.
• Analyze invoices, payment requests, and supporting documentation for accuracy, compliance, and authorization.
• Resolve discrepancies and recommend corrective actions.
• Process and code employee expense reports and audit transactions against company policies.
• Process company credit card transactions with appropriate documentation and general ledger coding.
• Monitor accounts payable mailboxes and route, track, and resolve inquiries.
• Generate weekly accounts payable status reports.
• Support and collaborate with onsite and offshore accounts payable team members.
• Support W-9 collection, sales tax compliance, and year-end 1099 issuance.
• Participate in special projects and other assigned duties.
• Participate in month-end close for multiple business units.
• Prepare accounts payable journal entries, ensure accurate general ledger coding, and support the monthly close process.

Support Engineer

• Deliver friendly, professional technical support via phone and remote tools
• Troubleshoot Windows PCs, networking issues, and Uniguest software
• Diagnose technical problems and guide customers to successful resolutions
• Collaborate with teammates to resolve complex issues and share knowledge
• Create a positive customer experience with every interaction
• Provide technical support to customers across the United States in a 24/7/365 environment

Technical Support Representative – Tier I

Project Manager

• Manage project delivery from initiation through completion for Uniguest Enterprise AV Solutions
• Coordinate internal resources, third-party partners, and customer stakeholders
• Manage customer and AV integration partner onboarding
• Act as the primary point of contact throughout the project lifecycle
• Communicate objectives, processes, timelines, responsibilities, and expectations
• Develop and maintain project plans, milestones, and deliverables
• Coordinate professional services within project scope
• Facilitate kick-off meetings and distribute meeting minutes and action logs
• Create and maintain Scope of Work documentation and project deliverables
• Coordinate site visits and Technical Services engineering activities
• Track installation progress and manage risks, issues, and dependencies
• Manage post-installation snagging and remedial actions
• Ensure project handover and sign-off
• Gather and validate pre-deployment requirements and ensure site readiness
• Facilitate system integration and technical requirement discussions
• Escalate technical concerns and coordinate resolutions
• Support installation planning and execution
• Improve customer-facing and internal project documentation
• Coordinate and deliver customer and partner training
• Provide project-related communication and stakeholder updates
• Build relationships with customers, AV partners, and internal stakeholders
• Manage customer expectations and support customer satisfaction, retention, expansion, and repeat business
• Travel as required for deployments, installations, escalations, training, and business needs

QA Engineer

• Ensure the quality, reliability, and stability of IPTV, digital signage, and enterprise cloud-based solutions
• Own the quality of assigned product areas and ensure releases meet product manager and end-user expectations
• Collaborate with product managers and developers to create test plans and test cases for end-to-end workflows
• Implement and execute manual test plans across Linux, Windows, macOS, and web-based interfaces
• Build, configure, and maintain test systems, including VMWare virtualised environments and cloud-based deployments
• Identify, reproduce, and document defects with clear step-by-step replication paths
• Collaborate with development teams to triage issues and verify fixes
• Support preparation and release of software builds
• Review release notes, user guides, and technical documentation for accuracy and clarity
• Provide feedback on technical design documents and quality specifications
• Develop knowledge of Uniguest technologies, hardware/software interactions, and system behaviours