HR Operations Services Specialist – Italian Speaker

Unilabs

. Execute core HR operations, including onboarding setup, job changes, transfers, leaves of absence, compensation adjustments, and offboarding/severance calculations in compliance with regional labor laws.

Posted 10/27/2026full-timePorto • PortugalJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR operations, including onboarding, payroll processing, and compliance with regional labor laws. Proficient in managing HRIS platforms and ticketing systems while ensuring data integrity and adherence to GDPR.

Highest-signal resume keywords

HR Administration ExperienceSwiss Payroll Input RequirementsGlobal HRIS PlatformsTicketing Management ToolsFluency in English and Italian

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Onboarding SetupJob ChangesCompensation AdjustmentsPayroll ProcessingData ValidationCore HR Operational ProcessesRoutine AuditsEmployment Contracts GenerationGDPR ComplianceContinuous Improvement Initiatives

Soft Skills

Attention to DetailOrganizationCustomer-Service Orientation

Tools & Technologies

WorkdaySAP SuccessFactorsOracle HCMServiceNowZendesk

Industry Keywords

HR OperationsShared ServicesSwitzerland MarketLabor CodesData Protection Policies

Tech Stack

Tools & technologies

OracleServiceNow

About the role

Key responsibilities & impact

Execute core HR operations, including onboarding setup, job changes, transfers, leaves of absence, compensation adjustments, and offboarding/severance calculations in compliance with regional labor laws.
Collect, validate, and convert employee lifecycle events into structured payroll inputs, including gross-pay adjustments, time and attendance data, statutory deductions, and recurring benefits.
Prepare, audit, and transmit monthly transactional inputs to local payroll teams or external software providers.
Manage Tier 1/2 employee and manager inquiries through the HR Service Desk Ticketing system.
Meet first-contact resolution targets and response-time SLAs.
Validate and maintain high-integrity records in One HR and local HR systems.
Conduct routine audits of core HR data, reporting structures, and organizational hierarchies.
Generate employment contracts, addendums, verification letters, and exit documentation.
Ensure adherence to GDPR, local labor codes, and data protection policies.
Contribute to Standard Operating Procedures and update Tier 0 self-service knowledge base articles.
Identify process bottlenecks and support continuous improvement initiatives within the Business Service Center.

Requirements

What you’ll need

2–4 years of experience in HR administration (e.g., Workday, SAP SuccessFactors, or Oracle HCM) or HR operations within a Shared Services environment, supporting Switzerland market.
Solid understanding of core HR operational processes and basic Swiss payroll input requirements.
Proficiency with global HRIS platforms and ticketing management tools (e.g., ServiceNow, Zendesk).
Strong attention to detail, organization, and customer-service orientation.
Fluent in English and Italian.