Audit Assistant

Unimed

. Work in Operations Auditing to resolve issues, identify continuous improvement opportunities, and collaborate with other company departments .

Posted 10/7/2026full-timePorto Alegre • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Operations Auditing, focusing on process improvement, compliance assessment, and effective communication with healthcare providers and beneficiaries. Proficient in analyzing authorization requests and monitoring KPIs to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Operations AuditingCompliance AssessmentKPI MonitoringAuthorization ProcessingContinuous Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisDocumentation ManagementClaims AuditingProcess OptimizationQuality Control

Soft Skills

CommunicationCollaborationProblem-SolvingCritical ThinkingCustomer Service

Industry Keywords

Healthcare ProvidersBeneficiariesAccredited Provider NetworkMedical ClaimsSystem Denials

About the role

Key responsibilities & impact

Work in Operations Auditing to resolve issues, identify continuous improvement opportunities, and collaborate with other company departments
Develop and monitor controls, focusing on effectiveness, quality, KPI achievement, and the satisfaction of customers and affiliated physicians
Analyze and/or register authorization requests received from beneficiaries and healthcare providers in the system
Process authorizations and audit medical and hospital expense claims, assessing compliance with current rules and negotiated terms
Assist and communicate with beneficiaries, affiliated physicians, healthcare providers, Unimeds, companies, and departments within the cooperative
Critically analyze system denials
Organize, separate, and forward documentation submitted by healthcare providers for filing
Monitor process deadlines and KPIs
Stay up to date on the cooperative's processes
Interact with auditing professionals, including physicians, nurses, administrative staff, pharmacists, and social workers
Facilitate communication with the accredited provider network, ensuring process efficiency
Identify optimization opportunities and the need to correct system parameters
Seek solutions to inquiries, aiming to ensure the satisfaction of customers and the accredited provider network

Requirements

What you’ll need

High school diploma
Bachelor's degree in progress or completed (preferred qualification)
Graduate-level specialization in progress or completed (preferred qualification)

Benefits

Comp & perks

Certified as a Great Place to Work (GPTW) for the sixth consecutive year
Dynamic environment with opportunities to work on a variety of projects
Encouragement and support for professional development
Ongoing development opportunities
Position also open to people with disabilities (PwD)