Associate Director, Medical Information

Uniphar

. Lead the Medical Information function, including resource allocation, process improvement, and performance metrics related to inquiry handling, response time, and quality .

Posted 10/15/2026full-timeNashville • Tennessee • United StatesSenior💰 $175,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the Medical Information function, including resource allocation, process improvement, and performance metrics related to inquiry handling, response time, and quality
Generate reports and metrics for Medical Information activities and present findings to cross-functional stakeholders
Monitor inquiry trends and oversee the development, review, and maintenance of standard response letters, FAQs, and scientific resources
Review published medical literature and internal clinical documents to formulate accurate, balanced, and compliant Medical Information responses
Partner closely with Field Medical and other Medical Affairs functions to ensure alignment and support healthcare professional needs
Represent Medical Affairs at scientific meetings and medical congresses as needed
Monitor overall Medical Information processes and quality systems, lead business review meetings, and identify opportunities for continuous improvement
Recognize and collect information related to adverse events, product complaints, and medical device reports, ensuring reporting is conducted in compliance with applicable regulations and company policies
Develop and update SOPs, work instructions, and departmental processes to ensure alignment with business objectives and regulatory requirements
Manage Medical Information inquiries and documentation within CRM systems
Serve as an internal scientific and medical resource, providing training and support to commercial and cross-functional teams as appropriate
Provide oversight to medical reviewers participating in promotional review activities
Support the hiring, mentoring, coaching, and professional development of Medical Information personnel

Requirements

What you’ll need

PharmD, PhD in biological sciences, or equivalent advanced scientific degree
Minimum of 6 years of experience within Medical Affairs, including at least 3 years in Medical Information or a related function
Minimum of 2-4 years of management or functional leadership experience
Strong understanding of Medical Information standards within the pharmaceutical industry and applicable regulations
Excellent verbal and written communication skills
Strong listening, presentation, and stakeholder management abilities
Professional phone etiquette and familiarity with customer-facing communication
Experience with Customer Relationship Management (CRM) systems
Strong organizational and project management skills
Experience supporting neurotoxins and/or aesthetics products in a Medical Affairs capacity
Team-oriented with excellent interpersonal and communication skills
Demonstrated ability to build effective cross-functional relationships
Ability to develop project strategies and successfully execute initiatives
Highly developed problem-solving and critical-thinking capabilities
Ability to effectively learn, interpret, and communicate complex clinical and scientific information
Ability to work independently while thriving in a collaborative team environment
Strong organizational and time-management skills with the ability to manage multiple priorities
Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word
Ability to travel as needed to support Medical Affairs activities, including medical congresses

Benefits

Comp & perks

20% bonus
Comprehensive benefits