Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Uniphar

Customer Care Specialist I

Uniphar

. Interact regularly with patients, health care professionals, customers, trade associations, and organizations through inbound and outbound calls, fax, and email.

Posted 9/28/2026full-timeRemote • United StatesJunior💰 $16 - $16 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to effectively communicate product information and facilitate client engagement. Proficient in data analysis, CRM systems, and maintaining confidentiality while adhering to industry regulations.

Highest-signal resume keywords
Customer Service SkillsCRM System ProficiencyData AnalysisProfessional Verbal and Written CommunicationTime Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data InterpretationReport WritingBasic Math PrinciplesLogical ThinkingMulti-taskingDetail Orientation
Soft Skills
Organizational SkillsAdaptabilityProblem Solving
Tools & Technologies
Microsoft ProductsCRM Systems
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Call Center ExperienceInformation Security PoliciesConfidentialityQuality Improvement Activities

Tech Stack

Tools & technologies
React

About the role

Key responsibilities & impact
  • Interact regularly with patients, health care professionals, customers, trade associations, and organizations through inbound and outbound calls, fax, and email.
  • Provide information about client products and services across different therapeutic areas and/or industries.
  • Adapt quickly to changing circumstances and use creative solutions beyond required calling requirements.
  • Communicate calls to action, including requests for decisions, recommendations, purchases, usage, prescriptions, administrative tasks, or other product/service-related actions.
  • Review, interpret, and react to data provided.
  • Communicate messages, product information, and specific offers to customers and clients.
  • Facilitate trial, adoption, and usage of client products or services.
  • Demonstrate competency using information technology, PCs, and databases.
  • Contribute to program goals and outcomes through knowledge of product and program information.
  • Collect required information and capture it in a CRM system or database.
  • Maintain quality standards and follow client call guides and guidelines.
  • Follow industry regulations and guidelines when communicating and documenting CRM activity.
  • Maintain client/program confidentiality and accurate call/case documentation.
  • Follow company policies, program work instructions, and standard operating procedures.

Requirements

What you’ll need
  • High School Diploma or GED required.
  • One (1) year of professional customer service experience with inbound calls and / or outbound dialing required.
  • Previous call center experience preferred.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
  • Ability to comprehend and apply principles of basic math while analyzing data and generating reports.
  • Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
  • Knowledge of Microsoft products.
  • Ability to abide by Uniphar's information security policies, employee handbook, and security and privacy regulatory requirements.
  • Time management and schedule adherence.
  • Professional verbal and written communication skills.
  • Ability to maintain confidentiality.
  • Organizational skills.
  • Ability to multi-task and be detail oriented.
  • Ability to work effectively and accomplish goals with little to no direct supervision.
  • Ability to participate in continuous quality improvement activities.
  • Customer service skills.
  • General knowledge of internet navigation and research.
  • Candidates must be available Monday–Friday from 9 a.m. to 7 p.m. Eastern time.