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Unisys

Client Service Manager

Unisys

. Provides clear and concise direction to Field Engineering supervisors and teams across multiple locations .

Posted 10/27/2026full-timeRemote • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and problem-solving capabilities while managing procurement activities and ensuring effective communication between clients and technical teams. Proficient in monitoring system performance and addressing hardware/software issues to minimize business impacts.

Highest-signal resume keywords
Leadership ExperienceProcurement ManagementProblem ResolutionClient LiaisonSystem Monitoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
BA/BS DegreeRelevant ExperienceSystem Release ManagementHardware/Software UpgradesProcess Establishment
Soft Skills
Clear CommunicationTeam CollaborationConcise Direction
Industry Keywords
U.S. Government AuthorizationsExport-Controlled CommoditiesField Engineering

About the role

Key responsibilities & impact
  • Provides clear and concise direction to Field Engineering supervisors and teams across multiple locations
  • Identifies recurring trends, difficult-to-resolve problems, and potential issues related to system releases or hardware/software upgrades
  • Ensures end-to-end support for identified and potential issues
  • Resolves key issues, escalating significant and complex issues to technical colleagues or senior management
  • Monitors hardware, software, and equipment availability to identify gaps and potential business impacts
  • Manages procurement-related activity to ensure timely delivery and response to client requirements
  • Acts as liaison between clients, end-users, and technical teams
  • Assists supervisors and team members with appropriate processes, policies, and procedures
  • Establishes work processes and priorities
  • Allocates people, budgets, and resources

Requirements

What you’ll need
  • BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience
  • 0-2 years’ leadership experience
  • Must be in West Coast time zone
  • Applicant should be eligible for any required U.S. Government authorizations for access to export-controlled commodities and technology