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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing global cybersecurity services, including MDR, CTEM, and cloud security operations, while driving revenue growth and client retention. Proven ability to lead diverse teams, establish governance frameworks, and implement innovative solutions in cybersecurity.
Highest-signal resume keywords
Managed Cybersecurity ServicesMSSP/MDR OperationsClient ManagementProject ManagementAI and Automation in Cybersecurity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CybersecurityMDRCTEMCloud Security ArchitectureIncident ResponseVulnerability ManagementSIEM/SOC OperationsOperational MetricsService DeliveryGovernance Frameworks
Soft Skills
LeadershipClient EngagementNegotiationCollaborationCommunication
Tools & Technologies
Automation ToolsCybersecurity PlatformsService Management ToolsReporting FrameworksRisk Management Tools
Certifications & Qualifications
CISSPCISMGIACCCSPSC-100AZ-500
Industry Keywords
Managed ServicesCybersecurity ConsultingTechnology ServicesOperational PerformanceClient Value Realization
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Own end-to-end delivery and operational performance for Unisys managed cybersecurity services globally
- Lead and improve MDR, CTEM, and managed cloud security service delivery
- Establish managed services governance, delivery standards, service management practices, operational controls, and accountability
- Drive service quality, efficiency, resilience, client value realization, contractual performance, and service-level commitments
- Manage managed-services P&L and drive revenue growth, margin improvement, client retention, portfolio expansion, forecasting, resource planning, pricing inputs, capacity planning, renewals, and strategic growth initiatives
- Build executive relationships with strategic clients and serve as an escalation point
- Establish executive reporting frameworks demonstrating client value, contractual performance, operational health, and measurable risk reduction
- Collaborate with clients to resolve complex technical and operational issues
- Guide managed service architecture, platform integrations, automation, AI-enabled operations, and service catalog improvements
- Champion responsible AI adoption and evaluate emerging technologies for the service portfolio
- Lead complex global transformation initiatives across clients, teams, technologies, regions, and stakeholders
- Establish delivery governance, milestones, risk management, and performance measures
- Build, lead, and develop a high-performing global cybersecurity organization
- Foster accountability, trust, innovation, inclusion, collaboration, and continuous learning
- Mentor future leaders and build a diverse leadership pipeline
- Collaborate across Sales, Delivery, Product Management, Engineering, Finance, Human Resources, partners, and executive leadership
- Align managed cybersecurity services strategy and execution with organizational growth objectives
Requirements
What you’ll need- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, Business, or a related discipline, or equivalent relevant experience
- At least 10 years of progressive cybersecurity experience, including meaningful leadership responsibility in client-facing managed services, MSSP/MDR operations, cybersecurity consulting, security operations delivery, or technology services business leadership
- Experience leading global or geographically distributed cybersecurity teams and operations
- Strong technical understanding across MDR, SIEM/SOC operations, CTEM, vulnerability management, cloud security architecture and operations, incident response, and related cybersecurity domains
- Ability to understand complex technical problems and guide teams toward practical, scalable, and sustainable solutions
- Strong client management experience, including executive engagement, service reviews, escalations, and outcome-focused communications
- Business acumen including managed services revenue, margin performance, forecasting, resource and capacity planning, operational metrics, renewal support, and growth initiatives
- Exceptional project and program management skills, with the ability to lead multiple high-priority workstreams simultaneously
- Experience applying AI and automation to cybersecurity, technology operations, or managed services
- Exceptional written, verbal, presentation, negotiation, and stakeholder management skills
- Relevant certifications such as CISSP, CISM, GIAC, CCSP, SC-100, AZ-500, or comparable credentials are preferred
- Advanced degree in cybersecurity, technology, engineering, or business is preferred
- Applicant should be eligible for any required U.S. Government authorizations for access to export-controlled commodities and technology
Benefits
Comp & perks- Equal opportunity employment commitment
- Reasonable accommodation assistance for US job seekers
- Professional development, technical excellence, career progression, and leadership advancement opportunities
- Associate engagement, retention, team health, and sense of belonging initiatives