ServiceNow Integration Developer

Unisys

. Build and customize ticket-exchange integrations using ShareLogic Unifi Integration Designer, from no-code configuration to pro-code scripting .

Posted 10/9/2026full-timeRemote • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow development and integration, including REST/SOAP integrations and the use of ShareLogic Unifi. Proficient in troubleshooting integration issues, maintaining documentation, and collaborating with technical teams to enhance integration solutions.

Highest-signal resume keywords

ServiceNow DevelopmentREST/SOAP IntegrationsShareLogic Unifi Integration DesignerSQL QueriesIntegration Testing

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow REST/SOAP IntegrationsIntegrationHubShareLogic UnifiJavaScriptSQLJSONXMLWSDLOAuth 2.0Automated Test Framework (ATF)

Soft Skills

Problem SolvingCommunicationAdaptabilityUrgency

Tools & Technologies

AzureAWSGoogle CloudJiraAzure DevOpsSalesforce

Certifications & Qualifications

ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)

Industry Keywords

Integration TestingITSM ProcessesB2B IntegrationEBondingTicket-Exchange Integrations

Tech Stack

Tools & technologies

AWSAzureCloudITSMJavaScriptServiceNowSOAPSQL

About the role

Key responsibilities & impact

Build and customize ticket-exchange integrations using ShareLogic Unifi Integration Designer, from no-code configuration to pro-code scripting
Develop integrations between ServiceNow and endpoint applications, including bi-directional synchronization of states, comments, work notes, and attachments
Build and unit test services and integration scripts using stubs / mock endpoints
Create reusable integration templates (golden images) to speed up partner and customer onboarding
Participate in SIT / UAT test case execution
Investigate integration issues by analyzing integration logs, message payloads, and HTTP requests
Monitor integration health, handle failed or stuck messages, replay transactions, and resolve integration issues
Support Unifi and ServiceNow upgrades by regression-testing integrations
Maintain integration documentation and follow ServiceNow development best practices
Contribute to the ongoing enhancement and maintenance of the ServiceNow Integrations platform
Collaborate with external technical teams and adapt to changing priorities

Requirements

What you’ll need

Around 2-6 years of experience in ServiceNow development with integration tools
Hands-on technical knowledge in ServiceNow REST / SOAP integrations and IntegrationHub, or ShareLogic Unifi / other eBonding / ticket-exchange integration platforms
Knowledge of SQL queries and database concepts
Knowledge of cloud-native solutions using Azure, AWS, or Google Cloud
ServiceNow platform development knowledge, including server-side and client-side JavaScript, Script Includes, Business Rules, and Flow Designer
ShareLogic Unifi knowledge, including Integration Designer, integrations, messages, actions, and heartbeat monitoring
Knowledge of eBonding / ticket-exchange integrations for Incident, Request, Change, and Problem
Knowledge of REST and SOAP web services, including inbound and outbound services and Scripted REST APIs
Knowledge of JSON, XML, XSD, and WSDL
Knowledge of ServiceNow IntegrationHub, Import Sets, Transform Maps, and MID Server
Knowledge of authentication and security, including OAuth 2.0, Basic authentication, API keys, mTLS, and credential management
Knowledge of HTTP/HTTPS, SFTP, and asynchronous messaging patterns
Knowledge of ITSM processes and the ServiceNow data model
Knowledge of Automated Test Framework (ATF) and integration testing
Knowledge of source control, update sets / scoped apps, and DevOps practices
Working knowledge of B2B / multi-vendor integration domain
Good written and verbal communication, including with external technical teams
Ability to act with a sense of urgency, solve problems, and adapt to changing priorities
Must be eligible for any required U.S. Government authorizations for access to export-controlled commodities and technology
Experience integrating with Jira, Azure DevOps, Salesforce, or other ITSM platforms is an added advantage
ServiceNow certifications (CSA, CAD) are an added advantage

Benefits

Comp & perks

Equal opportunity employment commitment
Reasonable accommodation support for US job seekers
Remote work arrangement