ATM and Card Operations Specialist

United Community Bank

. Deliver efficient, accurate, and high-quality service to internal and external customers .

Posted 9/24/2026full-timeBlairsville • United StatesJunior💰 $18 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in processing debit card orders and maintaining accounts while adhering to federal and state banking regulations. Excels in customer service and communication, with a strong attention to detail and ability to work independently in a fast-paced environment.

Highest-signal resume keywords

Customer Service SkillsBanking Regulations KnowledgeMicrosoft Office ProficiencyAttention to Detail1+ Years Banking Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Debit Card ProcessingAccount MaintenanceTransaction Approval ManagementReport Review and CorrectionTask Instruction Completion

Soft Skills

Clear CommunicationIndependenceWillingness to AssistDetail-OrientedSchedule Flexibility

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookCard Controls ApplicationMobile Wallets

Industry Keywords

Banking PoliciesFinancial ExperienceOffice EnvironmentCross-TrainingBackground Check

About the role

Key responsibilities & impact

Deliver efficient, accurate, and high-quality service to internal and external customers
Process new and replacement debit card orders using multiple computer system applications
Perform maintenance functions on existing debit card accounts
Address transaction approval or denial questions
Review and correct rejected debit card orders, monthly re-issue reports, and lost/stolen debit card reports
Log and maintain returned debit card mail
Identify debit cards to be closed from daily closed account reports
Respond to Debit Card, ATM, and ITM inquiries via email or telephone
Provide ongoing support for instant issue debit cards, Card Controls application, and Mobile Wallets
Monitor ATM/ITM status using multiple computer system applications
Submit technician service calls when necessary
Become cross-trained in all department functions

Requirements

What you’ll need

Understanding of federal and state banking regulations, and bank policies and procedures
Excellent customer service skills and ability to function in an office environment
Ability to work independently with minimal supervision during single-person shift rotations
Clear and concise verbal and written communication skills
Proficient in Microsoft Word, Excel, and Outlook
Ability to learn other internal and external systems, tools, and web-based programs
Ability to complete verbal task instructions, follow written procedures, and adhere to daily task deadlines
Willingness to assist others and cross-train on all functions within the department
Accuracy, detail-oriented, and ability to focus on repetitive tasks
Must be able to pass a background and credit check
Schedule flexibility to work evenings and weekends as needed
1+ years of banking or financial experience (preferred)
Associate’s degree (preferred)

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions