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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing branch operations, maximizing revenues, and ensuring customer satisfaction while leading and developing staff. Proficient in consumer and small business lending operations, compliance training, and maintaining diversified loan and deposit portfolios.
Highest-signal resume keywords
Branch ManagementConsumer Lending ExperienceSupervisory ExperienceMicrosoft Office ProficiencyNMLS Registration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Branch Operations ManagementSales Program DevelopmentLoan Portfolio ManagementBanking Regulations KnowledgeCompliance Training Participation
Soft Skills
Interpersonal CommunicationStaff DevelopmentAdaptabilityVerbal CommunicationWritten Communication
Tools & Technologies
360 View
Certifications & Qualifications
NMLS Initial RegistrationAnnual Renewal
Industry Keywords
Banking ExperienceConsumer LendingSmall Business LendingFinancial Operating PoliciesPublic Relations
About the role
Key responsibilities & impact- Manage the overall growth and profitability of the branch
- Manage the facility, staff, and day-to-day branch operations
- Maximize branch revenues, sales, customer satisfaction, and operational results
- Hire, onboard, discipline, reward, coach, develop, and manage branch employees
- Communicate and monitor goals for staff
- Assist in creating and maintaining the branch business plan
- Participate in business development, business calling, sales programs, and community relations
- Update and monitor sales activities using 360 View
- Develop and maintain diversified loan and deposit portfolios
- Implement controls protecting the bank in accordance with policies and procedures
- Serve as chief communicator for branch staff
- Interview consumer and real-estate loan applicants, request application information, and recommend and outline loan terms
- Maintain operational excellence and support consumer and small business loan processes
Requirements
What you’ll need- High school diploma or equivalent required
- Bachelor’s degree preferred
- Minimum 3 years banking experience
- Consumer/Residential lending experience
- Supervisory experience
- Good interpersonal communication and supervisory skills
- Thorough knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
- Proficient in Microsoft Office programs
- Strong verbal and written communication skills
- Ability to adapt to change
- Background in financial operating policies and procedures, banking regulations (state and federal), employee development and public relations preferred
- Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, internal and external training programs, online training, meetings, and seminars/conferences
- NMLS initial registration and annual renewal required, including fingerprinting and background checks
- Must pass a criminal background and credit check
- Ability to work a generally Monday-Friday schedule with evenings and weekends as needed
- Ability to travel up to 25%
Benefits
Comp & perks- Schedule flexibility to work evenings and weekends as needed
- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities