Commercial Loan Officer Assistant

United Community Bank

. Provide sales and administrative assistance to Commercial Relationship Managers and other partners .

Posted 9/17/2026full-timeColumbia • South Carolina • United StatesJuniorMid-Level💰 $19 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial loan processing, customer service, and compliance within the financial services industry. Proficient in managing documentation, communication, and collaboration with various stakeholders to ensure efficient loan closings and adherence to regulations.

Highest-signal resume keywords

Commercial Loan ExperienceCustomer Service ExperienceMS Office Suite ProficiencyKnowledge of Banking RegulationsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit LensLoan Production SupportRisk AssessmentUnderwriting AssistanceDocument PreparationFinancial Statement CollectionPost-Close Task CompletionWIP File ManagementCompliance Training ParticipationProblem Solving

Soft Skills

Interpersonal SkillsAttention to DetailOrganization SkillsTime ManagementCritical Thinking

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Financial ServicesCommercial LoansCustomer RequestsLoan ClosersUnderwritersDoc PrepComplianceInternal TrainingExternal TrainingService Excellence

About the role

Key responsibilities & impact

Provide sales and administrative assistance to Commercial Relationship Managers and other partners
Support new and renewed loan production by collecting, ordering, and tracking information required for risk assessment and underwriting
Assist with preparation of written communications, including commitment letters, term sheets, and thank-you notes
Complete the Credit Lens Loan Worksheet and engage the Commercial Loan Closer
Monitor reporting and identify actions needed for maturities, auto-renew letters of credit, insurance, and real estate taxes
Provide service and respond to internal and external customer requests
Collect customer financial statements and load them to Credit Lens
Collaborate with CRM, Commercial Loan Closers, Underwriters, Doc Prep, and outside counsel on loan closings
Collect executed documents and submit them
Submit customer maintenance requests to Loan Operations
Transfer and assign notes
Facilitate ongoing disbursement requests with Construction Administration
Complete assigned post-close tasks in Credit Lens
Manage WIP files
Resolve critical and material exceptions as assigned
Participate in required compliance, internal, external, and online training programs and meetings
Adhere to corporate policies and procedures
Provide professional, urgent, positive service to internal and external customers
Take ownership of other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of credit or customer service experience in the financial services industry
Commercial loan experience preferred
Strong interpersonal, verbal, and written communication skills
Excellent telephone and customer service skills
Proficient in MS Office Suite, including Outlook, Word, and Excel
Working knowledge of federal and state banking regulations
Attention to detail
Strong problem solving and critical thinking skills without direct guidance
Strong organization and time management skills and ability to balance competing priorities to meet multiple deadlines
Must be able to pass a criminal background & credit check
Schedule flexibility to work evenings and weekends as needed
Ability to travel up to 10%
Willingness to participate in required compliance and other training programs

Benefits

Comp & perks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Up to 10% travel