Commercial Loan Officer Assistant

United Community Bank

. Provide sales and administrative assistance to Commercial Relationship Managers and other partners .

Posted 10/30/2026full-timeAthens • United StatesJuniorMid-Level💰 $19 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial loan processes, customer service, and financial documentation management while ensuring compliance with banking regulations. Strong organizational and communication skills are essential for effective collaboration with internal and external stakeholders.

Highest-signal resume keywords

Commercial Loan ExperienceCredit Lens ProficiencyCustomer Service SkillsMS Office Suite ProficiencyKnowledge of Banking Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit AssessmentLoan Underwriting SupportDocument PreparationFinancial Statement CollectionReporting MonitoringPost-Close Task ManagementWIP File ManagementDisbursement Request FacilitationRisk AssessmentLoan Closing Collaboration

Soft Skills

Interpersonal SkillsVerbal Communication SkillsWritten Communication SkillsProblem Solving SkillsTime Management Skills

Tools & Technologies

Credit LensMS Office SuiteOutlookWordExcel

Industry Keywords

Financial ServicesCommercial LendingFederal Banking RegulationsState Banking RegulationsCustomer Maintenance Requests

About the role

Key responsibilities & impact

Provide sales and administrative assistance to Commercial Relationship Managers and other partners
Support new and renewed loan production by collecting, ordering, and tracking information required for risk assessment and underwriting
Assist with preparation of commitment letters, term sheets, thank-you notes, and other written communications
Complete the Credit Lens Loan Worksheet and engage the Commercial Loan Closer
Monitor reporting and identify actions needed for maturities, auto-renew letters of credit, insurance, and real estate taxes
Provide service and respond to internal and external customer requests
Collect customer financial statements and load them to Credit Lens
Collaborate with relationship managers, loan closers, underwriters, document preparation, and outside counsel on loan closings
Submit customer maintenance requests to Loan Operations
Transfer and assign notes
Facilitate ongoing disbursement requests with Construction Administration
Complete assigned post-close tasks in Credit Lens
Manage WIP files
Resolve critical and material exceptions as assigned
Participate in required training and comply with corporate policies and procedures
Provide professional, responsive service aligned with the bank’s vision, mission, and culture
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of credit or customer service experience in the financial services industry
Commercial loan experience preferred
Strong interpersonal, verbal, and written communication skills
Excellent telephone and customer service skills
Proficient in MS Office Suite, including Outlook, Word, and Excel
Working knowledge of federal and state banking regulations
Attention to detail
Strong problem solving and critical thinking skills without direct guidance
Strong organization and time management skills, with the ability to balance competing priorities and meet multiple deadlines
Must be able to pass a criminal background and credit check
Schedule flexibility to work evenings and weekends as needed
Ability to travel up to 10%

Benefits

Comp & perks

Schedule flexibility to work evenings and weekends as needed
Up to 10% travel
Required compliance training and internal/external training programs, online training, meetings, or other education events
Reasonable accommodations for individuals with disabilities
Equal opportunity employment