Commercial Loan Officer Assistant – CLOA

United Community Bank

. Provide sales and administrative assistance to Commercial Relationship Managers and other partners .

Posted 9/22/2026full-timeHuntsville • Alabama • United StatesJuniorMid-Level💰 $34,102 - $49,382 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial loan processing, customer service, and compliance within the financial services industry. Proficient in managing documentation and communication while adhering to banking regulations and corporate policies.

Highest-signal resume keywords

Commercial Loan ExperienceCustomer Service SkillsMS Office Suite ProficiencyAttention to DetailProblem Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit LensLoan Production SupportRisk AssessmentUnderwriting AssistanceDocument PreparationReporting MonitoringCustomer Financial Statement CollectionPost-Close Task CompletionWIP File ManagementCompliance Knowledge

Soft Skills

Interpersonal SkillsVerbal Communication SkillsWritten Communication SkillsOrganization SkillsTime Management Skills

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Financial ServicesFederal Banking RegulationsState Banking RegulationsLoan OperationsCustomer Requests

About the role

Key responsibilities & impact

Provide sales and administrative assistance to Commercial Relationship Managers and other partners
Support new and renewed loan production by collecting, ordering, and tracking information required for risk assessment and underwriting
Assist with preparation of commitment letters, term sheets, thank-you notes, and other written communications
Complete the Credit Lens Loan Worksheet and engage the Commercial Loan Closer
Monitor reporting and identify required actions, including maturities, auto-renew letters of credit, insurance, and real estate taxes
Provide service and respond to internal and external customer requests
Collect customer financial statements and load them to Credit Lens
Collaborate with relationship managers, loan closers, underwriters, document preparation teams, and outside counsel on loan closings
Submit customer maintenance requests to Loan Operations
Transfer and assign notes
Facilitate ongoing disbursement requests with Construction Administration
Complete assigned post-close tasks in Credit Lens
Manage WIP files
Resolve critical and material exceptions as assigned
Participate in required compliance and training programs
Adhere to corporate policies and procedures
Provide professional, responsive service to internal and external customers
Perform other assigned duties

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of credit or customer service experience in the financial services industry
Commercial loan experience preferred
Strong interpersonal, verbal, and written communication skills
Excellent telephone and customer service skills
Proficient in MS Office Suite, including Outlook, Word, and Excel
Working knowledge of federal and state banking regulations
Excellent customer service skills
Attention to detail
Strong problem solving and critical thinking skills without direct guidance
Strong organization and time management skills and ability to balance competing priorities to meet multiple deadlines
Must be able to pass a criminal background and credit check
Schedule flexibility to work evenings and weekends as needed
Up to 10% travel