Deposit Documentation Supervisor

United Community Bank

. Manage and oversee all aspects of the Deposit Documentation Department .

Posted 10/15/2026full-timeBlairsville • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing deposit documentation processes, ensuring compliance with banking regulations, and providing effective leadership and staff development. Proficient in streamlining operations and maintaining strong relationships with internal and external stakeholders.

Highest-signal resume keywords

Bank Operations ExperienceKnowledge of IRA and HSA RegulationsCIP Regulations ExpertiseLeadership and Team ManagementCompliance Training Completion

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Deposit Documentation ManagementProcess Design and ImplementationInternal AuditingRisk MitigationAccount Setup and StylingUnderstanding of Entity AgreementsKnowledge of State Banking RegulationsTask Tracking and ReportingCompliance with Banking PoliciesDocumentation Review

Soft Skills

LeadershipChange ManagementOrganizational SkillsCommunication SkillsJudgment

Tools & Technologies

Fiserv SystemsMicrosoft Office SuiteGeneral Office Equipment

Certifications & Qualifications

Bank Secrecy Act TrainingAnti-Money Laundering Training

Industry Keywords

Banking RegulationsDeposit AccountsEstate DocumentsPowers of AttorneyTrustsBusiness AgreementsIRS GuidelinesState Documentation RequirementsCareer DevelopmentOperational Procedures

About the role

Key responsibilities & impact

Manage and oversee all aspects of the Deposit Documentation Department
Design and establish procedures, controls, policies, reporting, and task tracking
Oversee account setup, styling, and documentation for new and updated deposit accounts, including IRA and HSA accounts
Examine estate papers, letters testamentary, powers of attorney, trusts, business agreements, and related account documentation
Ensure account styling supports the account being opened
Provide staff training, coaching, motivation, talent management, and succession planning
Conduct one-on-one employee meetings and promote career development
Maintain relationships with internal teams and external customers to solve and research problems
Recommend and implement process changes to streamline operations and reduce expense or loss
Create and maintain departmental procedures
Review branch operational procedures for clear and accurate instructions
Perform random internal audits for accuracy and timeliness
Ensure compliance with policies, procedures, and state and federal banking regulations
Collaborate with Operational Management, Legal Counsel, and Compliance
Complete departmental reporting for upper management
Identify and mitigate bank and department risk
Serve as backup to Deposit Documentation staff and, as needed, Deposit Account Maintenance leadership and staff
Assist with bank merger and acquisition processes related to Deposit Operations
Staff, evaluate personnel performance, and host staff meetings

Requirements

What you’ll need

2-4 Year College Degree desired or combination of education and/or work related experience
4-6 years’ bank or bank operations experience preferred
2-4 years’ experience in a job-related role as an individual contributor
CSR experience and knowledge of Fiserv systems preferred
Excellent knowledge of general state and federal banking regulations, including bank policy and procedures
Excellent understanding of IRA and HSA regulations and tax implications as they relate to IRS guidelines
Expertise in CIP regulations and GA, NC, SC, TN, FL, and AL state documentation requirements
Understanding of entity agreements, corporate documentation, POA, trust, estate documents, and IRA/HSA Plan applications
Working knowledge of Microsoft Office Suite, including Outlook, Excel, and Word, and general office equipment
Ability to manage multiple tasks, meet strict deadlines, and work in a time-sensitive environment
Excellent leadership, judgment, change management, organizational, communication, and technical skills
Ability to supervise a team and remain neutral in conflicting situations
Ability to balance risk versus service
Must be able to pass a criminal background and credit check
Must complete required compliance training, including Bank Secrecy Act/anti-money laundering training
Flexible to work overtime and weekends as required
Travel may be required for training purposes

Benefits

Comp & perks

Flexible schedule to work evenings and weekends as required
Up to 5% travel
Training and development opportunities, including internal and external training programs, online training, meetings, seminars, and conferences
Reasonable accommodations for individuals with disabilities
Equal opportunity employment