Loan Operations, Closing Specialist I

United Community Bank

. Coordinate routine and moderately complex loan closings using established procedures, checklists, and escalation protocols .

Posted 10/1/2026full-timeUnited StatesJunior💰 $34,102 - $42,702 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating loan closings, ensuring compliance with documentation and credit terms, and maintaining effective communication with all loan participants. Proficient in managing multiple priorities while adhering to quality and productivity standards in a financial institution.

Highest-signal resume keywords

Loan Documentation ExperienceDue Diligence CoordinationCompliance KnowledgeProficiency in Microsoft ExcelAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Closing CoordinationDocumentation ReviewLoan-to-Value CalculationQuality ControlProblem-SolvingEscalation ProtocolsData ManagementCompliance TrainingVendor Document KnowledgeCredit Terms Alignment

Soft Skills

Time ManagementOrganizational SkillsVerbal CommunicationWritten CommunicationInterpersonal Skills

Tools & Technologies

Banker HillNewGen360 ViewLaserProTruStageNavigatorMicrosoft WordEmail Applications

Industry Keywords

Financial InstitutionLoan OperationsBank Secrecy ActAnti-Money LaunderingCollateral RequirementsLien-PerfectionThird-Party Due Diligence

About the role

Key responsibilities & impact

Coordinate routine and moderately complex loan closings using established procedures, checklists, and escalation protocols
Review loan documentation, collateral requirements, lien-perfection requirements, and third-party due diligence
Identify documentation deficiencies, policy exceptions, unusual structures, and higher-risk issues and escalate appropriately
Coordinate ordering, receipt, review, indexing, and retention of borrower and third-party documentation
Track loans throughout the closing process and monitor work queues
Review loan requests and documentation for accurate coding, compliance, and alignment with approved credit terms
Coordinate with underwriters to confirm satisfaction of loan-closing conditions
Calculate loan-to-value ratios and required insurance coverage
Coordinate closing dates and document preparation with quality control, lenders, attorneys, title companies, customers, and other parties
Maintain communication with internal and external loan participants and update deal status in applicable systems
Promote collaboration among lenders, underwriters, Document Preparation, the Loan Processing Center, and other internal partners
Provide timely, complete, accurate, professional, and responsive service
Meet quality, productivity, service-level, and turnaround-time standards
Track and report production activity and manage assigned workload during fluctuating volume
Maintain accurate data and documentation in workflow, imaging, and banking systems
Participate in required compliance training, including Bank Secrecy Act/anti-money laundering training
Adhere to Corporate and Loan Operations policies and procedures

Requirements

What you’ll need

High School graduate or similar certificate and equivalent experience in a related field acceptable; college degree preferred
1–2 years’ work experience in a financial institution with a focus on due diligence and/or loan documentation
1+ years commercial loan documentation experience
Good time-management, organizational, verbal, written, and interpersonal skills
Working knowledge of common vendor documents, including title work, automated valuation models, appraisals, flood determinations, and lien searches
Developing proficiency in Banker Hill, NewGen, 360 View, LaserPro, TruStage, Navigator, and other applicable internal banking systems
Proficiency with Microsoft Excel, Word, email, and related business applications
Ability to manage multiple priorities, maintain attention to detail, meet deadlines, and work with appropriate direction
Ability to recognize issues requiring problem-solving or decision-making and escalate them to the appropriate resource
Must be able to pass a criminal background and credit check
Ability to work evenings and weekends as needed
Up to 1% travel required

Benefits

Comp & perks

Required compliance, technical, and professional-development training
Schedule flexibility to work evenings and weekends as needed
Equal Opportunity Employer
Reasonable accommodations may be made for individuals with disabilities