Mortgage Loan Officer Assistant

United Community Bank

. Support the Mortgage Loan Originator (MLO) or Sales Manager .

Posted 10/6/2026full-timeTuscaloosa • Alabama • United StatesJuniorMid-Level💰 $18 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in loan coordination and customer service within the mortgage industry, ensuring compliance with federal and state lending guidelines while effectively managing loan processes and documentation.

Highest-signal resume keywords

Loan CoordinationCustomer ServiceNMLS LicenseMicrosoft Office ProficiencyKnowledge of FNMA/FHLMC, FHA, VA, USDA

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan ProcessingDocument CollectionPre-Qualification AssistanceUnderwriting SubmissionPipeline Management

Soft Skills

Professional CommunicationOrganizational SkillsInternet Research Skills

Tools & Technologies

EncompassMortgage ReturnsInternal Mortgage Technology

Certifications & Qualifications

Active NMLS License

Industry Keywords

Mortgage Loan OriginatorLending ComplianceLoan ProductsBorrower ApplicationsRate Locks

About the role

Key responsibilities & impact

Support the Mortgage Loan Originator (MLO) or Sales Manager
Move prospective clients through the loan process through sales support, loan coordination, document collection, customer service, and end-to-end follow-through
Monitor loan files and ensure efficient, accurate processing through closing
Organize and track active loans as directed by the MLO
Obtain borrower applications and assist with pre-qualification
Deliver customer service to borrowers and partners
Complete and review required forms; collect documentation and fees
Submit files to underwriting and ensure compliance and accuracy
Manage inbound calls for the MLO and ensure professional communication
Maintain the MLO database and coordinate submissions to processing and closing
Assist with pricing scenarios and rate locks
Provide loan status updates to borrowers and maintain pipeline visibility
Learn and utilize internal mortgage technology and loan systems
Maintain working knowledge of FNMA/FHLMC, FHA, VA, USDA, and other mortgage programs
Follow federal and state lending compliance guidelines

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of experience as a loan coordinator, loan originator assistant, or processor
Active NMLS license
Proficiency in Microsoft Office
Strong internet research skills and comfort using online tools
Preferred: Associate’s or Bachelor’s degree
Preferred: Experience with Encompass and Mortgage Returns
Preferred: Knowledge of FNMA/FHLMC, FHA, VA, USDA, and other current mortgage loan products
Must be able to pass a criminal background & credit check