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United Community Bank

Universal Banker II

United Community Bank

. Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting .

Posted 9/22/2026full-timeTampa • Florida • United StatesJunior💰 $34,102 - $52,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail banking products and services, with a strong focus on customer relationship management and problem-solving. Proficient in delivering financial solutions and ensuring compliance with banking regulations.

Highest-signal resume keywords
NMLS LicenseLending ExperienceCash HandlingCustomer Relationship ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Retail Banking ProductsLoan ProductsTransaction ProcessingCross-SellingProblem Solving
Soft Skills
Interpersonal CommunicationCustomer Needs AssessmentAccuracy
Tools & Technologies
Banking TechnologyTransaction Management Tools
Certifications & Qualifications
NMLS LicenseNotary Public Certification
Industry Keywords
Banking RegulationsCustomer ServiceFinancial Solutions

About the role

Key responsibilities & impact
  • Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
  • Maintain a comprehensive understanding of retail banking products and services
  • Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs, while considering their unique perspectives and priorities
  • Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
  • Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank
  • Educate customers on options for managing transactions using technology and all other tools and resources available
  • Apply product and service knowledge to effectively solve customer problems
  • Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
  • Ensure adherence to banking regulations and internal policies

Requirements

What you’ll need
  • NMLS License required
  • 1+ years of previous banking and cash handling
  • 1+ years of lending experience
  • Demonstrated analytical, accuracy, and problem-solving skills
  • Strong verbal and written interpersonal communication skills
  • Ability to uncover and provide solutions to meet customer needs
  • Current Notary Public Certification preferred
  • Must be able to pass a criminal background & credit check