Economic Empowerment Specialist – Temp

United Way of Greater Los Angeles

. Manage day-to-day Utility Assistance Program administration as primary contact for utility partners, the iPartner platform vendor, and partner agencies .

Posted 10/8/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $35 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong program administration capabilities with a focus on utility assistance, compliance training, and partner engagement. Proficient in data analysis, reporting, and maintaining confidentiality while managing multiple programs and timelines.

Highest-signal resume keywords

Program AdministrationCompliance TrainingData AnalysisPartner EngagementFinancial Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program AdministrationData AnalysisEligibility Decision MakingGrant ReportingBudget Tracking

Soft Skills

Service OrientationProblem-SolvingAttention to DetailOrganizational SkillsCommitment to Racial Equity

Tools & Technologies

Microsoft OfficeCase Management PlatformsGrants Management PlatformsDatabases

Certifications & Qualifications

High School Diploma or GEDBachelor’s Degree Preferred

Industry Keywords

Utility Assistance ProgramVITAEFSPCommunity EngagementOutreach Planning

About the role

Key responsibilities & impact

Manage day-to-day Utility Assistance Program administration as primary contact for utility partners, the iPartner platform vendor, and partner agencies
Review iPartner applications and approve or deny funding according to eligibility and allocation guidelines
Resolve application, compliance, and system issues and escalate recurring problems with recommended fixes
Track UAP spending against allocations and report status to Finance monthly
Deliver compliance training and technical assistance to partner agencies
Recruit and onboard agencies in underserved areas of LA County
Develop partner-facing guides, FAQs, and training materials
Monitor partner performance and flag agencies needing corrective action
Prepare free tax returns at partner community college campuses during tax season
Plan outreach with campus Basic Needs Centers
Coordinate tax-site logistics and scheduling across campuses
Recruit, train, and schedule VITA volunteers
Complete reporting for current EFSP grant phases and maintain grantee relationships
Maintain knowledge of national EFSP policies and coordinate future grant cycles
Track impact across UAP, VITA, and EFSP against KPIs
Draft program sections of funder and grant reports
Maintain confidential program records meeting funder and audit requirements
Analyze program data to identify unmet needs and improve programs

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree preferred
Minimum 3 years’ experience in program administration, benefits access, financial services, direct service, or a related area
Able to work from the DTLA office on Tuesdays, Wednesdays, Thursdays, and additional days as needed
Commitment to racial equity and continued learning on race, equity, diversity, and inclusion
Curiosity about emerging technology and artificial intelligence
Service orientation when working with partners, students, and volunteers
Organized across multiple programs and competing timelines
Problem-solving ability with partner agencies and utilities
Attention to detail for eligibility decisions, records, and spending reports
Comfortable with data systems, databases, case or grants management platforms, and Microsoft Office
Ability to handle confidential information with discretion
Ability to travel within LA County