United Way of Greater Los Angeles

Operations

• Provide gatekeeping, calendar management, scheduling, and organizational support for the Vice President
• Plan and manage the Vice President’s travel and accommodations
• Oversee expense reconciliation, invoice payment, and internal financial processes
• Prepare and edit documents and correspondence for donor meetings
• Maintain departmental files, shared drives, and donor contact information in Microsoft CRM
• Coordinate Development Cabinet meetings, agendas, materials, minutes, and follow-up items
• Support Development department operations, logistics, expense reports, presentations, research, and training
• Manage special Development meetings, celebrations, recognition events, and strategy meetings
• Track department goals and KPIs and build policies, procedures, and operational tools
• Coordinate department meetings and provide cross-team support for projects and campaigns
• Produce revenue, activity, pipeline, and direct-mail reports using PowerBI, CRM, and other systems
• Maintain donor information and support CRM de-duplication and account cleanup
• Respond to donor and volunteer requests and resolve or escalate donation-related inquiries
• Support donor stewardship, designations, recognition, and events
• Research prospects and donors, prepare profiles and briefing materials, and maintain moves management and pipeline data
• Develop working knowledge of the iWave donor research platform
• Support the department in raising $8M in annual revenue and complete phase one of the Donor Data Project

Fundraising Operations Coordinator

Affiliate Manager

• Assist with set-up, tabling, and breakdown at corporate volunteer engagement events
• Transport, load, and unload event materials and supplies to and from event sites
• Provide friendly, professional, customer-facing support to volunteers, partners, and attendees on-site
• Carry out day-of event logistics as directed by Partner Engagement staff
• Deliver employee giving campaign materials to Workplace Ambassadors at corporate worksites, including retail store locations
• Confirm material drop-off with worksite contacts and communicate professionally and courteously
• Track delivery locations, quantities, and dates as directed by the Manager
• Represent United Way of Greater Los Angeles professionally and positively in every external interaction
• Respond to routine questions from ambassadors and attendees with warmth and accuracy
• Escalate partner-relationship or judgment-call questions to the Partner Engagement Manager
• Reflect UWGLA's mission and brand in tone, appearance, and conduct at all times

Fundraising Operations Coordinator

Partner Engagement Associate – Temp