ASL Interpreter, Language Access Support

Universal Language Service, Inc.

. Provide accurate, impartial, and professional ASL interpreting for scheduled in-person assignments at customer locations .

Posted 10/28/2026full-timeWashington • United StatesMid-LevelSenior💰 $100,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ASL interpreting with a strong focus on professional ethics, confidentiality, and language access practices. Proficient in managing service coordination, scheduling, and customer training while maintaining high standards of communication and documentation.

Highest-signal resume keywords

Nationally Recognized ASL Interpreting CertificationFive Years Professional ASL Interpreting ExperienceStrong Expressive And Receptive ASL ProficiencyProficiency With Standard Office TechnologyExperience Supporting Interpreting Service Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ASL InterpretingLanguage Access PracticesService CoordinationSchedulingDocumentationCustomer TrainingInterpreter RecruitmentWorkforce DevelopmentRemote InterpretingEthics In Interpreting

Soft Skills

Strong Communication SkillsCustomer Service SkillsOrganizational SkillsAbility To Work IndependentlyCollaboration Skills

Tools & Technologies

FaceTokULS Scheduling PlatformsStandard Office TechnologyRemote Interpreting Technology

Certifications & Qualifications

Nationally Recognized ASL Interpreting Certification

Industry Keywords

ODHH AssignmentsInterpreting EthicsLanguage AccessCustomer InitiativesOperational Improvement

About the role

Key responsibilities & impact

Provide accurate, impartial, and professional ASL interpreting for scheduled in-person assignments at customer locations
Provide remote interpreting when in-person assignments are not scheduled, as directed by operational needs
Maintain professional interpreting standards, confidentiality, and compliance with contract and credentialing requirements
Travel to assigned customer locations throughout the designated service area
Support customer training and demonstrations on FaceTok and ULS scheduling platforms
Assist customers with platform navigation, service requests, and language access processes
Perform onsite language access support in accordance with applicable Statements of Work
Complete light administrative and customer support activities
Process and coordinate Sign Language appointments, including ODHH-related requests
Support appointment documentation, status updates, and coordination with Scheduling and Operations teams
Resolve service coordination issues and escalate concerns through appropriate channels
Conduct outreach to inactive interpreters for reactivation efforts
Support email marketing and recruitment campaigns
Assist with interpreter engagement, onboarding coordination, and workforce development
Mentor and provide professional guidance to student or intern ASL interpreters as needed
Identify and communicate interpreter coverage gaps and recruitment opportunities
Support special projects, customer initiatives, and operational improvement efforts
Participate in required meetings, training, and professional development activities
Perform other duties as assigned based on business needs and customer agreements

Requirements

What you’ll need

Nationally recognized ASL interpreting certification
Minimum five years of professional ASL interpreting experience
Strong expressive and receptive ASL proficiency
Demonstrated knowledge of professional interpreting ethics, confidentiality, and language access practices
Strong communication, customer service, organizational, and documentation skills
Proficiency with standard office technology and ability to learn scheduling and interpreting platforms
Ability to work independently, manage competing priorities, and collaborate with internal teams and customers
Ability to travel reliably between assigned customer locations
Eligibility for Washington State ODHH assignments preferred
Associate’s or bachelor’s degree in interpreting or a related field preferred
Experience supporting interpreting service coordination, scheduling, or language access operations preferred
Experience with customer training, interpreter recruitment, or workforce development preferred
Familiarity with remote interpreting and scheduling technology preferred
Must maintain required credentials, meet applicable customer requirements, and comply with ULS policies and procedures

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) retirement savings plan
Paid time off (PTO) and paid sick leave
Paid company holidays
Wellness perks and employee discount programs
Parking reimbursement program
Eligible travel exceeding 50 miles one-way may qualify for reimbursement under ULS policy