Assistant Program Director – Child Welfare

Universal Strategic Advisors LLC

. Support the Program Director in strategic planning, multi-state program implementation, staff management, and overall operations .

Posted 9/17/2026full-timeRemote • United StatesLead💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, quality assurance, and compliance within social services, particularly in child welfare and immigrant support. Proven ability to lead teams, manage operations, and engage with diverse stakeholders while maintaining a trauma-informed and culturally responsive approach.

Highest-signal resume keywords

Program ManagementQuality AssuranceSupervisory ExperienceChild Welfare ExperienceBilingual Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Home Study OperationsPost-Release ServicesCompliance MonitoringCase ManagementProfessional Assessment Report Writing

Soft Skills

CoachingPerformance FeedbackDecision-MakingCulturally Responsive Engagement

Certifications & Qualifications

Federal Public Trust Clearance

Industry Keywords

Social ServicesChild Care AgenciesImmigrant PopulationsFamily PreservationKinship Care

About the role

Key responsibilities & impact

Support the Program Director in strategic planning, multi-state program implementation, staff management, and overall operations
Serve as the secondary point of contact with the Office of Refugee Resettlement (ORR)
Engage with Federal Field Specialists, Project Officers, and required partners on service delivery, consultation, and quality assurance reporting
Act on behalf of the Program Director during their absence, including decision-making for time-sensitive case and operational matters
Oversee day-to-day Home Study (HS) and Post-Release Services (PRS) operations
Ensure home studies, safety and well-being checks, case management, and intensive engagements are completed within ORR-required timeframes
Lead quality assurance activities, including case file reviews, report quality checks, and corrective action follow-up
Supervise regional supervisors, case manager supervisors, and other lead staff
Ensure staff set attainable goals and receive regular coaching and performance feedback
Develop, maintain, and quarterly update the documented staffing plan
Coordinate onboarding, background check clearance, and initial and annual ORR training requirements
Monitor contractual, legal, regulatory, fiscal, and audit compliance
Escalate risks to the Program Director
Assist in preparing and submitting reports on outcomes, deliverables, financials, and compliance measures
Safeguard confidential child and sponsor records
Model and reinforce a trauma-informed, culturally responsive, mission-driven culture

Requirements

What you’ll need

Bachelor’s degree in education, psychology, sociology, or behavioral science (social work or equivalent)
5+ years of progressive experience with social services or child care agencies, including experience in a supervisory or lead role
Experience with supervisory and project management
Experience with quality assurance, compliance monitoring, or program evaluation
Experience with local community social services
Experience with home study, post-release services, or both
Experience working with immigrant populations
Experience with family preservation, kinship care, and child welfare
Professional assessment report writing experience
Child welfare and case management experience
Ability to work typically Monday–Friday during normal business hours, with schedules shifting as project needs arise
Must be currently living and authorized to work in the United States
Ability to obtain and maintain a Federal Public Trust clearance/suitability determination
Preferred: Master’s degree in social work or equivalent
Preferred: Prior experience in an ORR-funded HS/PRS, shelter, or other unaccompanied children program
Preferred: Bilingual proficiency in Spanish or another language commonly spoken by children served

Benefits

Comp & perks

Paid Sick Leave
Vacation Leave (PTO)
Paid Federal Holidays
Corporate Healthcare, Dental, Vision Plans
401k Eligibility after 1 year with company