Administrative Assistant III

Universities of Wisconsin

. Provide independent administrative support for Counseling Services, a student service department providing mental health counseling, crisis response, outreach, prevention programming, wellness initiatives, consultation, and campus education .

Posted 9/15/2026full-timeRiver Falls • Wisconsin • United StatesMid-LevelSenior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while providing administrative support in a counseling services environment. Capable of training and supervising student staff, managing operations, and maintaining records in compliance with policies.

Highest-signal resume keywords

Administrative SupportInterpersonal CommunicationCrisis Response ExperienceElectronic Mental Health Record KeepingStudent Staff Supervision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Record KeepingDocument PreparationData AnalysisBudget ManagementScheduling

Soft Skills

Organizational SkillsFlexibilityCollaborationLeadershipCommunication

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Counseling ServicesMental Health CounselingCrisis SituationsDiverse BackgroundsClient Care Team

About the role

Key responsibilities & impact

Provide independent administrative support for Counseling Services, a student service department providing mental health counseling, crisis response, outreach, prevention programming, wellness initiatives, consultation, and campus education
Coordinate daily operations of the Counseling Services front desk
Oversee, train, schedule, and support student front desk employees
Ensure students receive timely, professional, and confidential assistance
Support student access processes, departmental operations, purchasing, budget activities, reporting, assessment, and program initiatives
Schedule meeting logistics and secure resources
Serve as a primary point of contact and provide organizational information by phone, in person, and through other communication platforms
Prepare and edit documents and review work completed by others
Develop, send, receive, copy, and distribute communications according to policies and procedures
Maintain electronic and physical records and organizational systems
Serve as the main point person for hiring and training front desk student staff
Collect, analyze, and prepare communication materials using technology mediums

Requirements

What you’ll need

High school diploma or equivalent required
Strong interpersonal, oral, and written communication skills
Proven ability to organize, lead, and coordinate tasks or teams effectively
Experience in a college/university counseling center or with young adult populations (preferred)
Experience working with individuals from diverse backgrounds (preferred)
Experience supporting individuals in emotional distress or crisis situations (preferred)
Ability to be highly flexible and modify work to meet the changing needs of a day on in the office (preferred)
Ability to collaborate effectively with other staff and positively contribute to a client care team (preferred)
Experience with electronic mental health record keeping systems (preferred)
Experience supporting student workers, including scheduling, supervision, and hiring processes (preferred)
Resume required
Letter of interest specifying qualifications and experience required
Legally authorized to work in the United States at the time of hire and throughout employment; UW-River Falls does not offer visa sponsorship
Criminal background check required
Reference checks and sexual violence/sexual harassment inquiries covering the past seven years required

Benefits

Comp & perks

Exceptionally low-cost comprehensive health, dental and vision benefits
Employer match of Wisconsin Retirement System contributions of 7.20%
Paid leave per year
Paid sick leave
10-month work schedule with a planned unpaid break each year from mid-June to mid-August