Interlibrary Loan Coordinator, Cataloging Assistant

Universities of Wisconsin

. Coordinate daily interlibrary loan and resource-sharing activities, including borrowing and lending requests, document delivery, customer service, and record maintenance .

Posted 11/12/2026full-timeMenomonie • Wisconsin • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in interlibrary loan coordination, resource-sharing activities, and compliance with library policies and copyright law. Proficient in training and mentoring student employees while maintaining high standards of customer service and operational efficiency.

Highest-signal resume keywords

Interlibrary Loan CoordinationAlma Resource SharingOCLC ProductsCustomer Service OrientationSupervisory Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document DeliveryCopy CatalogingMARC FormatsResource SharingRecord Maintenance

Soft Skills

Functional Communication SkillsOrganizational SkillsAttention to DetailTeam CollaborationMentoring

Tools & Technologies

AlmaOCLCRapidoRapidILLILLiad

Certifications & Qualifications

High School DiplomaBachelor’s Degree (Preferred)

Industry Keywords

Library Management SystemsADA ComplianceUS Interlibrary Loan CodeCirculation PoliciesLibrary Resource-Sharing

About the role

Key responsibilities & impact

Coordinate daily interlibrary loan and resource-sharing activities, including borrowing and lending requests, document delivery, customer service, and record maintenance
Train, support, and guide student employees assigned to interlibrary loan activities
Participate in student employee hiring and evaluation processes
Use Alma Resource Sharing, OCLC, Rapido, RapidILL, and integrated library management systems to process requests
Troubleshoot technical and service-related issues across multiple systems
Maintain accessible services in accordance with ADA Title II
Maintain ILL policies and procedures in line with the US Interlibrary Loan Code and train backup staff
Recommend improvements to policies and procedures
Ensure compliance with copyright law and licensing agreements
Maintain interlibrary loan statistics and prepare routine activity reports
Collaborate with UW Libraries on cooperative resource-sharing services
Complete copy cataloging for physical collections using UW System Libraries standards and OCLC
Use MARC formats and OCLC and Alma databases
Coordinate processing of newly cataloged materials, including assigning and monitoring student work, maintaining workflows, quality control, and preparing materials for circulation and shelving
Provide backup Access Services and circulation desk support
Assist with summer camps using the library space
Assist patrons, answer questions, and apply circulation policies and procedures
Mentor student employees and model customer-service best practices
Resolve circulation-related issues and refer exceptions to appropriate staff
Oversee shelving, cleanliness, organization, and user access to physical collections
Maintain professional competence, serve on committees, and work on special library projects as assigned

Requirements

What you’ll need

High School Diploma
Functional written and spoken communication skills
Ability to perform multiple tasks and complete diverse projects simultaneously
Strong customer service orientation
Ability to work both independently and collaboratively in a team environment
Ability to ensure eligibility for employment in the United States and maintain valid work authorization throughout the employment term
Successful completion of a criminal background check
Passing reference checks and an essential job function test, as applicable
Three professional references, including at least one prior supervisor
Preferred: Bachelor’s Degree
Preferred: Experience working in a library or higher education setting
Preferred: Familiarity with library resource-sharing and management systems, such as ILLiad, Rapido, OCLC products, or comparable platforms
Preferred: Strong organizational skills and attention to detail
Preferred: Supervisory experience training and overseeing student workers or volunteers
Preferred: Familiarity with interlibrary loan best practices

Benefits

Comp & perks

Wisconsin State retirement plan
Excellent benefits package
Reasonable accommodation for qualified applicants with disabilities