Senior Application Analyst – Grand Central

University Hospitals

. Designs, configures, tests and implements changes to assigned Epic system applications .

Posted 9/29/2026full-timeRemote • Ohio • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing, configuring, and implementing Epic applications while ensuring compliance with healthcare standards and maintaining application security. Proficient in leading teams, mentoring staff, and facilitating workflow improvements to enhance operational efficiency.

Highest-signal resume keywords

Epic Application Certification4+ Years Epic Application ExperienceSQL Database KnowledgeITIL Standards KnowledgeHealthcare IT Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Application DesignEpic Application ConfigurationTesting and ImplementationWorkflow DesignUser Access Security DevelopmentTroubleshooting InterfacesDisaster Recovery ProceduresHL7 Interfaces KnowledgeSQL Based Applications KnowledgeApplication Upgrade Support

Soft Skills

Analytical Problem SolvingClient Service SkillsCommunication SkillsRelationship BuildingTeam Collaboration

Tools & Technologies

MS OfficeMS VisioMS Project

Certifications & Qualifications

Epic Grand Central Certification

Industry Keywords

Protected Health Information (PHI)Healthcare ITChange Control ProcessesEnd-User TrainingOperational Meetings

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Designs, configures, tests and implements changes to assigned Epic system applications
Leads operational work groups and teams to gather and analyze requirements
Consults with Epic representatives, leadership and subject matter experts to configure and build Epic software and applications
Manages projects from scoping and design through implementation and transition to operations
Solves complex problems and supports application upgrades
Develops and documents workflows and supports end-user adoption
Leads needs assessment, software design, implementation and support
Collaborates with reporting teams and operational partners to gather requirements
Facilitates workflow design with subject matter experts to improve efficiency and solve complex workflow issues
Mentors analysts in workflow design and analysis
Leads functional and integrated testing and develops and validates testing scripts
Defines and develops user access security
Oversees, reviews and moves build to production
Evaluates new technology implementations and participates in operational meetings
Troubleshoots interfaces and application issues through resolution
Leads issue escalation and application upgrade troubleshooting
Provides scheduled 24 x 7 on-call support
Maintains application security and follows change control processes
Mentors, trains and onboards team members
Develops policies, procedures and system documentation
Contributes to end-user training materials and training efforts
Performs other duties as assigned
Complies with policies and standards and protects patient PHI

Requirements

What you’ll need

High School Equivalent / GED (Required)
Bachelor's Degree in Information Systems/Business/Healthcare Related Field (Preferred)
4+ years in designing, configuring, testing and maintaining Epic applications (Required)
2+ years working in a health care related IT environment (Preferred)
Detail-oriented and organized, with good analytical and problem solving ability
Client service, communication, presentation and relationship building skills
Ability to function independently and as a team player in a fast-paced environment
Strong written and verbal communication skills
Knowledge of MS Office, MS Visio and MS Project
Knowledge of ITIL standards (Preferred)
Knowledge of SQL databases (Preferred)
Knowledge of disaster recovery and backup procedures (Preferred)
Knowledge and experience with HL7 Interfaces
Knowledge and experience with SQL based applications (Preferred)
Epic Application Certification (Required)
Epic Grand Central Certification (Strongly Preferred)
Must abide by requirements to safely and securely maintain Protected Health Information (PHI)
Travel requirement: 10%

Benefits

Comp & perks

24 x 7 support scheduled and routine assignments for on-call rotation
Annual training
Regular full-time employment status