Senior Application Analyst – Hospital Billing

University Hospitals

. Design, configure, test and implement changes to assigned Epic system applications .

Posted 9/29/2026full-timeRemote • Ohio • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing, configuring, and implementing Epic applications, with a strong focus on workflow design, project management, and user access security. Proven ability to mentor team members and lead operational work groups to enhance efficiency and support end-user adoption.

Highest-signal resume keywords

Epic Application Certification4+ Years Epic Application ExperienceWorkflow Design and AnalysisProject ManagementHL7 Interfaces Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Application ConfigurationSoftware TestingSQL DatabasesDisaster Recovery ProceduresChange-Management Strategies

Soft Skills

Analytical Problem SolvingClient ServiceCommunication SkillsRelationship BuildingDetail-Oriented

Tools & Technologies

MS OfficeMS VisioMS Project

Certifications & Qualifications

Epic Hospital Billing Certification

Industry Keywords

Healthcare ITProtected Health Information (PHI)ITIL Standards

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Design, configure, test and implement changes to assigned Epic system applications
Lead operational work groups and teams to gather and analyze requirements
Consult with Epic representatives, leadership and subject matter experts on Epic software and application configuration
Manage projects and resolve complex problems
Develop and document workflows aligned with systems and support the implementation lifecycle, including end-user adoption
Lead needs assessment, software design, implementation and support
Facilitate workflow design to improve efficiency, solve complex workflow issues and incorporate quality initiatives
Mentor analysts on workflow design and analysis
Lead functional and integrated software testing, including development and validation of testing scripts
Define and develop user access security
Oversee, review and move build to production
Evaluate new technology and support operational meetings with IT expertise
Perform unit testing and maintain integrated testing scripts
Lead projects from scoping and design through implementation and transition to operations
Develop change-management strategies and plans for implementations
Support and troubleshoot inbound/outbound interface transaction errors and application issues
Lead issue escalation and application upgrade tasks
Maintain security and follow change-control processes
Mentor, onboard and train team members
Develop policies and procedures and maintain accurate system documentation
Contribute to end-user training materials and training efforts
Perform other duties as assigned

Requirements

What you’ll need

High School Equivalent / GED (Required)
Bachelor's Degree in Information Systems/Business/Healthcare Related Field (Preferred)
4+ years in designing, configuring, testing and maintaining Epic applications (Required)
2+ years working in a health care related IT environment (Preferred)
Detail-oriented and organized, with good analytical and problem solving ability
Client service, communication, presentation and relationship building skills
Ability to function independently and as a team player in a fast-paced environment
Strong written and verbal communication skills
Knowledge of MS Office, MS Visio and MS Project
Knowledge of ITIL standards (Preferred)
Knowledge of SQL databases (Preferred)
Knowledge of disaster recovery and backup procedures (Preferred)
Knowledge and experience with HL7 Interfaces
Knowledge and experience with SQL-based applications (Preferred)
Epic Application Certification (Required)
Epic Hospital Billing certification (Strongly Preferred)
Ability to safely and securely maintain Protected Health Information (PHI)
Ability to travel 10%

Benefits

Comp & perks

24 x 7 support scheduled and routine assignments for on-call rotation
Full-time regular employee status
Remote work
Annual training
End-user training and professional development through mentoring and coaching