Virtual Patient Observer

University Hospitals

. Maintain continuous observation of multiple patients .

Posted 10/22/2026part-timeShaker Heights • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient care skills in an acute care setting, with a focus on effective communication, collaboration with interdisciplinary teams, and adherence to safety standards and protocols. Proficient in maintaining Protected Health Information (PHI) and utilizing electronic health record (EHR) systems for documentation and communication.

Highest-signal resume keywords

Patient Care ExperienceEHR Workflow NavigationProtected Health Information (PHI) MaintenanceInterpersonal Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CareEHR DocumentationTechnical Skills in Care DeliverySafety Standards ComplianceQuality Improvement Participation

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsProfessional DemeanorCustomer Service

Tools & Technologies

Secure Messaging ToolsMS Office Suite

Certifications & Qualifications

High School Equivalent / GED

Industry Keywords

Acute Care SettingPatient SafetyInterdisciplinary CollaborationClinical OperationsPerformance Improvement

About the role

Key responsibilities & impact

Maintain continuous observation of multiple patients
Navigate EHR workflows to support safe, efficient, and coordinated care
Document observations and enter appropriate communication notes in the EHR
Use secure messaging tools to collaborate with bedside care teams in real time
Provide direct supervision and maintain patient safety
Reorient and redirect confused patients
Follow established safety standards and hospital protocols
Communicate changes in patient behavior or condition to nurses
Communicate effectively with patients and families
Demonstrate technical skills in care delivery
Maintain working knowledge of external and inter-facility protocols and standards of practice
Collaborate with interdisciplinary teams to optimize patient care and clinical operations
Deliver exceptional customer service and facilitate communication across disciplines
Work collaboratively with System Operations Center staff
Promote a positive and professional work environment
Participate in performance and quality improvement development and implementation
Perform other assigned duties and comply with policies and standards
Safely and securely maintain Protected Health Information (PHI)

Requirements

What you’ll need

High School Equivalent / GED (Required)
1+ years patient care in hospital acute care setting (Required)
Excellent interpersonal and communication skills, written and oral (Required proficiency)
Strong organizational and multi-tasking skills (Required proficiency)
Professional demeanor when interacting with patients and customers (Required proficiency)
Strong computer skills including all MS platforms (Required proficiency)
Ability to safely and securely maintain Protected Health Information (PHI)
Ability to work part-time, day shift
Ability to meet physical demands, including occasional standing, walking, handling, and constant sitting, talking, and hearing
Ability to lift, carry, push, pull, climb up to 20 lbs. rarely

Benefits

Comp & perks

Regular part-time employment status
Day shift
Annual training
UH Code of Conduct and workplace policies and procedures
Professional and positive work environment
Team-oriented, collaborative work culture
Performance/quality improvement participation