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Business Analyst
University of Alberta. Lead assessment of current business processes and systems to identify inefficiencies and transformation opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business process assessment, stakeholder collaboration, and project management to drive effective change and improve operational efficiency. Proficient in data analysis and communication to ensure alignment between business needs and technology solutions.
Highest-signal resume keywords
Business Process AnalysisStakeholder CollaborationProject ManagementChange ManagementData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisLean Six SigmaContinuous ImprovementRequirements ElicitationWorkflow AnalysisQuality ManagementProposal DevelopmentRisk ManagementDocumentation DraftingSystem Functionality Evaluation
Soft Skills
Analytical Problem-SolvingCommunication SkillsInterpersonal SkillsRelationship BuildingNegotiation Skills
Certifications & Qualifications
Business Analysis CertificationInternational Institute of Business Analysts Certification
Industry Keywords
Post-Secondary EnvironmentOrganizational Change ManagementBusiness Process TransformationStakeholder EngagementProject Scope Management
About the role
Key responsibilities & impact- Lead assessment of current business processes and systems to identify inefficiencies and transformation opportunities
- Elicit, analyze, and document complex business and functional requirements through interviews, workshops, and workflow analysis
- Collaborate with stakeholders to design future-state processes and evaluate people, process, and technology solutions for feasibility and ROI
- Provide options, advice, and recommendations on business process changes, system functionality, and customizations or fixes
- Research best practices from Canadian post-secondary institutions
- Use data collection, analysis, and stakeholder collaboration to ensure University policies and procedures are fair, efficient, consistent, and equitable
- Develop proposals for process changes based on research and data analysis
- Lead medium- to large-scale multidisciplinary initiatives
- Work with IST, vendors, and technical resources to ensure requirements meet client expectations
- Draft project documentation, including recommendation reports and business cases
- Plan, direct, and coordinate project activities to achieve goals within prescribed timeframes
- Manage project scope changes, identify risks, and devise contingency plans
- Lead development and maintenance of training programs and reference manuals
- Recommend implementation of new processes and procedures to leadership
- Develop and implement quality management procedures and methods
- Provide a communication link between business areas and leadership
Requirements
What you’ll need- Related post-secondary diploma or degree in Business Administration, Computing Science, Management Information Systems or a related field
- Minimum 5 years of increasing responsibility in either a systems analyst or business analyst role
- Certification in a Business Analysis program certified by International Institute of Business Analysts
- Experience in lean six sigma and continuous improvement
- Experience and knowledge of change management principles, methodologies and tools
- Proven organizational change management skills
- Exceptional analytical and conceptual problem-solving skills
- Ability to synthesize and clearly communicate complex findings to various stakeholders
- Ability to build relationships, communicate, influence, advocate, and negotiate with a wide variety of stakeholders
- Excellent communication and interpersonal skills for leading effective teams
- Ability to present ideas confidently in written, verbal, and presentation formats to stakeholders and senior leadership
- Knowledge of the post-secondary environment is an asset
- Resume and cover letter required
Benefits
Comp & perks- Comprehensive benefits package
- Position subject to applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA)