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Clinical Program Coordinator
University of Alberta. Serve as the primary point of contact for participants, instructors, staff, and external partners throughout the program lifecycle .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program coordination, financial management, and compliance within the dental healthcare sector. Proficient in managing participant engagement and supporting clinical operations while ensuring adherence to regulatory standards.
Highest-signal resume keywords
Registered Dental Assistant (RDA)Registered Dental Hygienist (RDH)Dental Clinic AdministrationProgram CoordinationFinancial Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Dental Clinical ExperienceBudgetingInvoicingElectronic Health RecordsLearning Management SystemsWebsite Content ManagementProcess ImprovementRegulatory ComplianceEvent PlanningSponsorship Management
Soft Skills
CommunicationOrganizationProblem-SolvingRelationship-BuildingTeam Leadership
Tools & Technologies
PeopleSoftAdobe EditorGoogle Workspace
Certifications & Qualifications
Post-Secondary Two-Year DiplomaRegistered Dental Assistant (RDA)Registered Dental Hygienist (RDH)
Industry Keywords
Dental Practice StandardsInfection Prevention and ControlPatient Care ProcessesContinuing EducationHealthcare Training
About the role
Key responsibilities & impact- Serve as the primary point of contact for participants, instructors, staff, and external partners throughout the program lifecycle
- Coordinate program delivery, including scheduling, registrations, online learning management, clinical sessions, venue logistics, contracts, supplies, and participant support
- Manage program finances, including budgeting, reconciliations, invoicing, sponsorships, accounts receivable, expense claims, and financial sustainability monitoring
- Support program quality and compliance by maintaining records, monitoring participant progress, ensuring regulatory and safety requirements are met, and implementing process improvements
- Assist with marketing and recruitment activities, including enrollment monitoring, website updates, promotional content, patient recruitment, and event representation
- Provide team leadership by supporting staff recruitment, onboarding, scheduling, training, performance management, and oversight of clinical support operations
Requirements
What you’ll need- Post-secondary two-year diploma and registration as a Registered Dental Assistant (RDA), Registered Dental Hygienist (RDH), or other oral health professional
- Minimum 5 years of dental clinical experience
- Minimum 3 years of dental clinic administration or management experience
- Knowledge of dental practice standards, professional regulatory requirements, infection prevention and control, and patient care processes
- Proficiency with electronic health records and computer applications, including PeopleSoft, Adobe Editor, and Google Workspace
- Strong communication, organization, problem-solving, and relationship-building skills
- Ability to manage multiple priorities and deadlines
- Ability to work independently and collaboratively
- Ability to maintain a flexible schedule and support in-person clinical programs as required
- Experience coordinating continuing education, healthcare training, or professional development programs (preferred / asset)
- Experience with budgeting, financial administration, sponsorships, contracts, and accounts receivable (preferred / asset)
- Experience with learning management systems, online course administration, and website content management (preferred / asset)
- Experience supervising, training, scheduling, and onboarding staff (preferred / asset)
- Knowledge of University policies, procedures, and administrative systems (preferred / asset)
- Experience with event planning, marketing, stakeholder engagement, and regulatory or accreditation processes (preferred / asset)
Benefits
Comp & perks- Comprehensive benefits package
- Terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA)
- Hybrid work arrangement with remote and in-person work