Undergraduate Academic Student Advisor

University of Alberta

. Advise current and prospective students and staff about university and faculty policies and procedures regarding admission, registration, program planning, program completion, convocation including Iron Ring, course withdrawals, academic standing, grades, and deferred exams .

Posted 10/30/2026full-timeEdmonton • CanadaEntry Level💰 CA$56,627 - CA$76,909 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in student advising and admissions processes, with strong capabilities in data analysis and communication. Proficient in supporting at-risk students and navigating academic policies while maintaining confidentiality.

Highest-signal resume keywords

Student AdvisingAdmissions ProcessingData AnalysisIntercultural CompetenceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Student AdvisingAdmissions ProcessingData AnalysisProgram AdministrationSupporting At-Risk Students

Soft Skills

Exceptional Written CommunicationOral CommunicationPublic SpeakingTactDiplomacy

Tools & Technologies

PeopleSoft – Campus SolutionsSlateAlfresco

Certifications & Qualifications

Undergraduate Degree

Industry Keywords

Higher EducationStudent ServicesClient-Facing EnvironmentAcademic PoliciesConfidentiality

About the role

Key responsibilities & impact

Advise current and prospective students and staff about university and faculty policies and procedures regarding admission, registration, program planning, program completion, convocation including Iron Ring, course withdrawals, academic standing, grades, and deferred exams
Conduct advising verbally and in writing, in person and through e-advising
Advise and coach students regarding health, isolation, financial stress, and career planning
Refer students with severe personal difficulties to appropriate professional counselors and/or campus agencies
Provide information about alternatives, limitations, and possible consequences of academic decisions
Interpret and communicate calendar regulations
Process program admission applications from inquiry through decision stage
Conduct admission reporting, including collecting and analyzing data to inform decision-making
Work independently within the student services team
Contribute to the Faculty of Engineering’s service, enrollment management, and community outreach goals

Requirements

What you’ll need

Undergraduate degree
At least 2 years of experience in higher education, student services, or a client-facing environment, with a focus on student advising, admissions, records, or program administration
Demonstrated experience or training in supporting at-risk students
Exceptional written, oral, and public speaking skills
Strong intercultural competence, tact, and diplomacy
Ability to prioritize high-volume tasks under tight deadlines
Excellent computer skills including Microsoft Office applications
Ability to work independently and as part of an integrated team
Ability to maintain confidentiality when working with highly sensitive information
Working knowledge of UofA academic policies and procedures preferred
Experience with student administration system technology (PeopleSoft – Campus Solutions, Slate, and Alfresco) preferred
Resume, Cover Letter, and Access, Community and Belonging Philosophy required with application

Benefits

Comp & perks

Comprehensive benefits package
Position subject to applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA)
Hybrid work arrangement with a mix of remote and in-person work