Access Coordinator II – Cancer Institute

University of Arkansas System

. Coordinate new patient consultations, follow-up appointments, and oncology-related procedures .

Posted 10/27/2026full-timeLittle Rock • United StatesJuniorMid-Level💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating patient consultations and managing scheduling in a healthcare setting, while ensuring compliance with HIPAA regulations and maintaining accurate electronic health records.

Highest-signal resume keywords

Patient CoordinationCustomer Service ExperienceMedical Terminology KnowledgeElectronic Health Record ManagementInsurance Verification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient SchedulingReferral ProcessingMedical Record ManagementPrior AuthorizationBasic Computer ProficiencyOffice Machine OperationDocumentation AccuracyHIPAA ComplianceAppointment ManagementInsurance Barrier Resolution

Soft Skills

Communication SkillsTelephone EtiquetteInterpersonal SkillsProblem-Solving SkillsCollaboration

Tools & Technologies

MS OfficeElectronic Health Record Systems

Certifications & Qualifications

Annual TB ScreeningCriminal Background Check

Industry Keywords

Healthcare EnvironmentOncologyPatient AccessClinical DocumentationCustomer Service

About the role

Key responsibilities & impact

Coordinate new patient consultations, follow-up appointments, and oncology-related procedures
Process referrals, obtain medical records, and ensure required clinical documentation is available
Verify benefits, obtain prior authorizations, and resolve insurance-related barriers to care
Answer calls, assist with appointment questions, and provide clear information about scheduling requirements
Collaborate with oncology providers, nurses, and multidisciplinary teams to support continuity of care
Maintain accurate patient demographics, appointment details, and documentation in the electronic health record
Address scheduling conflicts, referral delays, and other issues affecting patient access
Protect sensitive patient information and follow HIPAA regulations and organizational policies

Requirements

What you’ll need

High School, GED, or formal educational equivalent
Two years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment
Good communication skills
Basic proficiency with computers, preferably MS Office
Excellent telephone etiquette skills
General knowledge of office machines including printers and scanners
Excellent customer service skills
Knowledge of basic medical terminology is required
Persons must have proof of legal authority to work in the United States on the first day of employment
Annual TB Screening
Criminal Background Check
Resume required

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy