University of Arkansas System

General

• Support implementation research within grant-funded maternal health projects
• Conceptualize research questions from project and study data
• Analyze data
• Develop manuscripts suitable for publication in leading journals
• Design and operationalize data collection for evaluation of program activities
• Work with faculty, interdisciplinary staff, and external partners to operationalize research plans
• Develop research protocols and instruments
• Supervise and ensure quality of research procedures
• Participate in data collection
• Collaborate with Principal Investigators, research staff, and partners on proposals for external funding and responses to RFPs
• Perform other duties as assigned

Postdoctoral Fellow

Patient Care

• Perform patient care tasks and duties that do not require a license, professional judgment, or intervention
• Work under the direct supervision of the R.N.
• Obtain patient report and communicate with the R.N. regarding patient care and changes in condition
• Inform nurses of patient requests or complaints
• Assist with admission, transfer, and discharge of patients
• Transport patients to other hospital areas as directed
• Carry out the patient Plan of Care using a multidisciplinary approach as delegated by the Team Leader
• Communicate with team members to facilitate patient care
• Follow directions and delegated patient care activities
• Provide grooming, oral hygiene, comfort measures, ambulation, chair positioning, turning, and repositioning assistance
• Document patient care activities, vital signs, ADL, wave tests, and I&O accurately and timely
• Assist patients and visitors with information and problem-solving
• Serve as a resource person to support department members
• Notify appropriate staff of problems requiring prompt intervention
• Complete five weeks of Monday–Friday, 8:00 AM–5:00 PM training after hiring
• Perform other duties as assigned

Patient Care Technician – Cardiovascular, Medical Specialties

Patient Coordinator

• Operationalize and maintain departmental and/or organizational training programs for UAMS
• Research and align educational resources with strategic focus areas of higher complexity and technical nature
• Travel as required while driving for UAMS
• Proactively anticipate, mitigate, and/or resolve workflow issues
• Solve issues reported to the team via email and ServiceNow while working with operational end-users, leadership, and Epic trainers
• Provide one-on-one targeted training in response to performance deficiencies
• Promote a collaborative environment by addressing issues constructively and proactively
• Review, monitor, and document staff performance through quality audits
• Regularly review pre-registration and registrations for completion and accuracy
• Document performance deficiencies and make training recommendations based on audit results
• Provide detailed quality performance reports to the Quality Assurance and Access Leadership team
• Collaborate with leadership to develop and implement targeted action plans based on quality data
• Ensure accurate documentation of audit results, feedback, and follow-up actions in designated databases or systems
• Perform other duties as needed

Patient Access Quality Coordinator

Scientist

• Process, evaluate, and perform microbiology tests to identify microorganisms or antigens according to written procedures
• Perform susceptibilities
• Record and evaluate daily, weekly, and monthly QC in assigned areas for supervisor review
• Maintain safe work practices and follow regulatory requirements
• Engage the supervisor, manager, or director as appropriate
• Conduct inventory counts in assigned areas
• Restock supplies and report supplies to be ordered
• Store received supplies according to storage requirements and regulations
• Coordinate with staff from various departments on acquisition, testing, and reporting of patient test results
• Perform function checks on analyzers, laboratory equipment, and automation equipment
• Complete machine maintenance and calibrations
• Troubleshoot problems and work with service representatives to facilitate instrument repairs
• Perform other duties as needed

Medical Laboratory Scientist I – Microbiology

Billing Specialist

• Work assigned work queues while following related policies and procedures
• Complete responsibilities in Cash Posting, Cash Control, Credit, and Data Entry/Scanning
• Post payments and adjustments accurately and timely to patient accounts from multiple sources
• Interpret EOBs and transfer money to secondary insurance or patient liability
• Scan and index supporting documentation for manually posted payments
• Research payments and adjustments resulting in credit balances or undistributed funds
• Balance and track cash and adjustment posting daily
• Reconcile unapplied cash accounts and post denial information
• Research missing payments with payers or clearinghouses
• Review insurance and patient account credits to determine whether refunds are required
• Identify credit balance accounts through reports and work queues
• Research, process, document, and balance refunds
• Apply patient overpayments to outstanding balances
• Review and resolve undistributed payments
• Follow up on unpaid claims and verify/update patient demographics and insurance information
• Maintain knowledge of payer groups, billing practices, and regulations
• Run patient eligibility checks, verify insurance, and request outside records
• Translate payer denial codes to UAMS standard denial codes
• Investigate recoupments, interest payments, and miscellaneous payments
• Claim payments, complete Records of Deposit, split funds, and reconcile bank reports, EFTs, insurance checks, personal payments, and Point of Service payments
• Prepare batches for manual payment posting and ensure all money is accounted for and allocated
• Research payments and interact with insurance carriers and other agencies
• Coordinate workflow and support a productive team environment
• Attend insurance carrier-provided training as needed
• Perform other duties and responsibilities as needed

Associate Clinical Billing Specialist

Clinical Research

• Coordinate protocol subjects on cancer clinical trials under the Winthrop P. Rockefeller Cancer Institute Clinical Trials Office
• Coordinate screening, consenting, enrollment, treatment/observation, and follow-up of subjects in cancer trials
• Ensure treating physicians and subjects proceed through treatment phases on schedule and without deviation
• Advise the PI on study and data collection requirements
• Represent the department and investigators at local, regional, and national meetings
• Facilitate communication among staff, PIs, research/clinical professionals, UAMS senior leaders, and study sponsors
• Develop, implement, and maintain quality assurance plans and SOPs
• Serve as administrator and liaison for the PI, research subjects, compliance functions, research/clinical professionals, and granting or funding entities
• Ensure adherence to regulatory requirements, including serious adverse event reporting
• Prepare written documents, analyze data, and formulate conclusions
• Maintain accurate clinical and research documentation and database information
• Evaluate patients for eligibility before enrollment
• Conduct clinical reviews and ensure study procedures follow protocol requirements
• Educate patients and caregivers/families and assist physicians in patient management
• Ensure study-subject protocol compliance
• Collect and manage patient information with CRN Team Lead and CRAs
• Provide complete and accurate information for data entry and assist with query resolution and monitoring/auditing visits
• Train staff and investigators
• Develop process improvements and participate in electronic infrastructure development
• Participate in ongoing professional training
• Perform other duties as assigned

Clinical Research Nurse I-III

• Work under supervision and read/interpret health record documentation to identify diagnoses and procedures affecting outpatient encounters
• Produce Cath Lab images for medical interpretation
• Prepare patients by reviewing medical history, draping and positioning, preparing procedural/testing sites, and administering contrast media and/or medications within scope of practice
• Assist physicians with diagnostic and therapeutic vascular interventional procedures
• Perform related imaging procedures
• Analyze results and resolve image quality issues
• Educate patients about procedures, equipment, and exams
• Monitor patient condition and report/respond to changes in status
• Prepare equipment and supplies
• Implement safety standards and perform equipment quality control
• Troubleshoot, resolve, and/or report equipment malfunctions
• Perform other assigned duties

Cardiovascular Technologist

Clinical Specialist

• Function within the three spheres of influence: patient, nurse, and system
• Apply advanced nursing practice knowledge and standards within the practice area
• Provide theory- and evidence-based knowledge shaping practice and core competencies for unit nursing and patient care staff
• Provide area leadership in collaboration with administrative leaders
• Lead orientation, professional development, skills/competency validation, evidence-based practice, shared governance, regulatory compliance, nurse sensitive quality indicators, and performance improvement
• Collaborate with the multidisciplinary team as a leader, consultant, and change agent
• Provide high-risk obstetrical care support in Labor & Delivery

Clinical Specialist – Labor & Delivery

• Perform patient care tasks and duties that do not require a license, professional judgment, or intervention
• Support ongoing delivery of care in the F7 Stem Cell Transplant Unit under the multidisciplinary patient management team
• Work under the direct supervision of Registered Nurse(s)
• Pass required competencies and follow Department of Nursing standards, UAMS clinical programs, policies, procedures, standards, and guest care guidelines
• Obtain patient report and maintain ongoing communication with R.N.s regarding patient care and changes in condition
• Inform nurses of patient requests or complaints
• Assist with patient admission, transfer, and discharge
• Transport patients to other areas of the hospital
• Carry out delegated patient care plans using a multidisciplinary approach
• Communicate with team members to facilitate patient care
• Follow through on delegated patient care activities
• Provide grooming, oral hygiene, comfort measures, ambulation, chair positioning, turning, and repositioning assistance
• Document patient care activities, vital signs, ADLs, wave tests, and I&Os accurately and timely
• Assist patients and visitors with information and problem resolution
• Support department members in performing their duties
• Notify appropriate staff of problems requiring prompt intervention
• Perform other duties as assigned

Patient Care Technician – Stem Cell Transplant

• Maintain and support electronic enrollments for EDI
• Complete payer and/or clearinghouse enrollment forms through online portals
• Ensure UAMS providers and groups/clinics are enrolled and connected accurately and timely
• Collaborate with Epic IT, Payment Posting, Revenue Cycle, credentialing/PSO teams, external vendors, and payors
• Research RA/EOBs and contact payors or other sources to support analysis
• Review and work Epic work queues timely
• Resolve complex enrollment-related account issues using EPIC, Echo Credentialing System, insurance websites, EPF, FGP Billing Website, Out-of-State Medicaid database, and ON DEMAND FORMS
• Maintain knowledge of third-party payer rules and regulations and resolve problem charges
• Provide guidance and support for department workflow and daily operations
• Establish, review, and implement procedures and timelines
• Prepare projections, specialized research, historical information, and operating procedure updates
• Develop procedures and processes with Professional Staff Offices at University Hospital and Arkansas Children’s Hospitals
• Coordinate with physicians, healthcare providers, insurance companies, COM departments, Credentialing, and UAMS Professional Billing Office
• Oversee initial enrollment, recertification/revalidation, and expirables management
• Develop reports and automate enrollment processes where possible
• Manage status reports, renewals, and enrollment updates
• Perform other management, research, computing, analysis, and assigned duties

Senior Provider Enrollment Coordinator

• Provide comprehensive support for patient care activities under supervision
• Meet, greet, and assist the public
• Answer telephones and coordinate appointments, referrals, consults, tests, and procedures
• Check in and register patients; check out patients
• Collect payments and issue receipts
• Verify insurance coverage and respond to third-party payer requirements
• Coordinate hospital admissions and surgery scheduling
• Schedule and coordinate appointments, surgeries, and tests using hospital systems
• Conduct pre-registration and update patient information
• Process walk-ins, create new patient charts, and access systems for orders
• Maintain supplies, equipment, and waiting rooms
• Conduct insurance verification and explain benefits
• Request outside records
• Record daily and monthly statistics and communicate medical records issues
• Perform other duties as assigned

Access Coordinator II – Women's Center

• Provide direct patient care as an RN
• Coordinate and triage patient care
• Collaborate with clinic providers, fellows, and staff
• Work with patient referral sources
• Facilitate appointments and coordinate transitions of care
• Provide patient education on complex conditions
• Develop and implement individual health plans with patients, families, and care providers
• Deliver nursing care within the limits of the Nurse Practice Act of Arkansas and institutional policies
• Collect and document assessment data
• Develop, implement, and evaluate plans of care
• Administer medications and provide drug information
• Provide patient and family education and discharge planning
• Delegate care according to standards and legal and regulatory requirements
• Support clinical education and serve as a resource for student nurses and staff
• Perform other duties as assigned

RN – Main OR

Speech Language Pathologist

• Work as a member of an interdisciplinary team with occupational therapists and physical therapists
• Provide evidence-based, best-practice evaluations and therapy techniques
• Perform treatments and evaluations in the outpatient clinic and Arkansas State Veteran's Home
• Plan and administer medically prescribed therapy treatments
• Use treatment plans to restore, maintain, or prevent decline of resident function
• Comply with federal, state, and professional standards governing the facility
• Contribute to UAMS's mission to improve the health and health care of Arkansans

• Provide direct patient care as a Registered Nurse
• Coordinate care and triage patients
• Work collaboratively with clinic providers, fellows, and staff
• Work with patient referral sources
• Facilitate appointments and coordinate transitions of care
• Provide patient education on complex conditions
• Develop and implement individual health plans with patients, families, and providers
• Deliver nursing care within the limits of the Arkansas Nurse Practice Act and institutional standards
• Collect and document assessment data
• Develop, implement, and evaluate plans of care
• Provide patient/family education and discharge planning
• Administer medications and provide drug information
• Delegate care according to standards and legal and regulatory requirements
• Support clinical education and serve as a resource for student nurses and staff
• Provide professional customer service to internal and external stakeholders
• Perform other duties as assigned

RN – Medical Oncology Clinic

Scheduling Coordinator

• Supports all department/clinic staff and providers who use the schedule for Perioperative Care Services procedural areas
• Manages case requests, ensuring accuracy and completion of required preauthorizations and clinical screenings before scheduling
• Monitors requested times for alignment with case time averaging and scheduling policies/procedures
• Collaborates with procedural area leadership on placement, staffing, and targeted room alignment
• Helps meet capacity, access, utilization, budgetary, and revenue targets
• Supports assigned specialties and services while meeting scheduling needs for any service, specialty, or department
• Acts as the point of contact for procedural scheduling across UAMS departments and clinics
• Provides professional, friendly customer service and problem-solving support
• Communicates accurate and complete information and maintains confidentiality
• Maintains positive working relationships with co-workers, management, and ancillary departments
• Follows patient and family-centered care concepts and Basic Code of Conduct Guidelines
• Assists internal and external stakeholders as needed
• May perform other duties as assigned