Access Coordinator II/III

University of Arkansas System

. Provide comprehensive support for patient care activities .

Posted 10/20/2026full-timeLittle Rock • United StatesJuniorMid-Level💰 $15 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration, appointment scheduling, and insurance verification within a healthcare environment. Proficient in customer service and communication, ensuring accurate patient information management and financial counseling.

Highest-signal resume keywords

Patient RegistrationAppointment SchedulingInsurance VerificationCustomer ServiceMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care SupportInsurance Coverage VerificationPre-RegistrationFinancial CounselingData EntryMedical Record ManagementAuthorization and Pre-CertificationDaily Deposit ReconciliationAppointment CoordinationBasic Medical Terminology

Soft Skills

Good Communication SkillsExcellent Telephone EtiquetteCustomer Service Skills

Tools & Technologies

Hospital SystemsMS OfficeOffice Machines

Certifications & Qualifications

High School Diploma or GED

Industry Keywords

HealthcarePatient Care ActivitiesThird-Party Payer RequirementsReferral ManagementContinuing Education Documentation

About the role

Key responsibilities & impact

Provide comprehensive support for patient care activities
Meet, greet, and assist the public
Answer telephones and coordinate appointments, referrals, consults, tests, and procedures
Check in and register patients, check out patients, collect payments, and issue receipts
Verify insurance coverage and respond to third-party payer requirements
Coordinate hospital admissions and surgery scheduling
Schedule, reschedule, coordinate, and cancel appointments using hospital systems
Conduct pre-registration and update accurate patient information
Create new patient charts and access systems for orders
Request and gather outside medical records from referrals
Conduct insurance verification and benefits explanations
Conduct authorizations and pre-certifications, track pre-authorizations, and maintain referrals
Reconcile daily deposits and batch dollars and counsel patients on financial information
Attend training, in-services, staff meetings, orientation, and educational assessments
Maintain job competencies and continuing education documentation
Perform other duties as assigned

Requirements

What you’ll need

Access Coordinator II: High School or GED with Two (2) years of customer service or healthcare experience
Access Coordinator III: High School Diploma or GED PLUS Three (3) years experience in registration, billing, or scheduling in a healthcare environment
Good communication skills
Basic proficiency with computers/basic keyboard skills, preferably MS Office
Excellent telephone etiquette skills
General knowledge of office machines including printers and scanners
Excellent customer service skills
Access Coordinator II: Knowledge in basic medical terminology, medical terminology within Three (3) months of hire
Access Coordinator III: Knowledge in basic medical terminology
Proof of legal authority to work in the United States on the first day of employment
Required documents: List of three Professional References (name, email, business title), Resume
Subject to pre-employment screening, including criminal background, drug testing, and/or education verification

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy