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University of Arkansas System

Access Coordinator II – Neurosciences

University of Arkansas System

. Meet, greet, and assist the public .

Posted 9/25/2026full-timeLittle Rock • United StatesJuniorMid-Level💰 $17 per hourWebsite

About the role

Key responsibilities & impact
  • Meet, greet, and assist the public
  • Answer telephones
  • Coordinate appointments, referrals, consults, tests, and procedures
  • Check in and register patients
  • Check out patients
  • Collect payments and issue receipts
  • Verify insurance coverage and respond to third-party payer requirements
  • Schedule patient appointments, follow-ups, imaging (MRI, CT), and diagnostic tests
  • Coordinate pre-op and post-op visits for neurosurgery or other procedures
  • Work with providers to manage complex care plans across specialties
  • Obtain prior authorizations for procedures, imaging, or specialist referrals
  • Communicate with insurance companies and patients regarding coverage issues or delays
  • Serve as a liaison between patients, families, and clinical teams
  • Provide instructions related to appointments, procedures, or referrals
  • Perform other duties as needed

Requirements

What you’ll need
  • High School Diploma/GED plus 2 years' customer service or healthcare experience
  • Must be able to perform all duties of the Access Coordinator I and II level
  • Basic proficiency with computers and data entry (MS Office preferred)
  • Certified Health-care Access Associate (CHAA) Certification preferred
  • Experience with external radiology testing preferred
  • Knowledge with CPT codes and/or medical terminology preferred
  • Three (3) years of experience in registration, billing, or scheduling in a health-care environment preferred
  • Proof of legal authority to work in the United States on the first day of employment
  • Resume and list of three professional references required
  • Subject to pre-employment screening (criminal background, drug testing, and/or education verification)

Benefits

Comp & perks
  • Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy