Access Coordinator II – Women's Center

University of Arkansas System

. Provide comprehensive support for patient care activities under supervision .

Posted 10/2/2026full-timeLittle Rock • United StatesJuniorMid-Level💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient care support capabilities, including appointment coordination, insurance verification, and effective communication with patients and healthcare staff. Proficient in managing patient information and maintaining office operations in a healthcare setting.

Highest-signal resume keywords

Patient Care SupportAppointment CoordinationInsurance VerificationCustomer Service ExperienceBasic Medical Terminology Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient RegistrationInsurance VerificationData EntryAppointment SchedulingMedical Record Management

Soft Skills

Telephone EtiquetteCommunication SkillsAbility to Follow Instructions

Tools & Technologies

Office MachinesHospital SystemsComputer Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcarePatient CareCustomer ServiceMedical Terminology

About the role

Key responsibilities & impact

Provide comprehensive support for patient care activities under supervision
Meet, greet, and assist the public
Answer telephones and coordinate appointments, referrals, consults, tests, and procedures
Check in and register patients; check out patients
Collect payments and issue receipts
Verify insurance coverage and respond to third-party payer requirements
Coordinate hospital admissions and surgery scheduling
Schedule and coordinate appointments, surgeries, and tests using hospital systems
Conduct pre-registration and update patient information
Process walk-ins, create new patient charts, and access systems for orders
Maintain supplies, equipment, and waiting rooms
Conduct insurance verification and explain benefits
Request outside records
Record daily and monthly statistics and communicate medical records issues
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or GED
Two (2) years customer service or healthcare experience
Ability to follow oral instructions, read and write
Computer/basic keyboard skills
Telephone etiquette skills
General knowledge of office machines including printer and scanners
Proof of legal authority to work in the United States on the first day of employment
Pre-employment screening, including criminal background, drug testing, and/or education verification
Preferred: Knowledge in basic medical terminology
Preferred: Registration experience
Required Documents: List of three Professional References (name, email, business title), Resume

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy