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Access Coordinator III
University of Arkansas System. Serve as a patient resource for scheduling, billing, and data collection across outpatient services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient scheduling, billing processes, and data management within a healthcare environment. Proficient in maintaining accurate patient records and providing exceptional customer service while collaborating with care teams.
Highest-signal resume keywords
Patient SchedulingBilling ProcessesCustomer ServiceData EntryMedical Terminology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationAppointment CoordinationInsurance VerificationClaims SubmissionReferral ManagementData CollectionBasic Computer SkillsRecord KeepingScheduling Conflicts ResolutionHealthcare Experience
Soft Skills
Excellent CommunicationOrganizational SkillsCollaborationWelcoming AttitudeProblem-Solving
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareOutpatient ServicesPatient CareCustomer ServiceMedical Terminology
About the role
Key responsibilities & impact- Serve as a patient resource for scheduling, billing, and data collection across outpatient services
- Schedule and coordinate appointments in person or by telephone
- Perform pre-registration and ensure accurate patient records and orders in hospital systems
- Assist with billing processes, verify insurance, collect co-pays, submit claims, and follow up on payments
- Coordinate referrals as needed
- Maintain a welcoming, organized front-end environment
- Support patient education materials and essential office operations
- Support referral management and collaborate with care teams to resolve scheduling conflicts and optimize patient flow
- Supervise and perform duties from Access Coordinator I and II levels
- Contribute to a collaborative patient care environment
Requirements
What you’ll need- High School diploma, GED, or equivalent
- Three (3) years of experience in customer service or healthcare
- Prior experience in registration, scheduling, or billing in a healthcare setting is preferred
- Excellent communication, data entry, and basic computer skills
- Excellent customer service skills
- Knowledge of basic medical terminology is required
- Basic proficiency with computers and data entry
- Proof of legal authority to work in the United States on the first day of employment
- Criminal Background Check
- Motor Vehicle Reports Check
- Pre-employment screening may include criminal background, drug testing, and/or education verification
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy