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University of Arkansas System

Access Coordinator III

University of Arkansas System

. Serve as a patient resource for scheduling, billing, and data collection across outpatient services .

Posted 11/3/2026full-timeFayetteville • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, billing processes, and data management within a healthcare environment. Proficient in customer service, communication, and maintaining organized front-end operations to enhance patient care.

Highest-signal resume keywords
Patient SchedulingBilling ProcessesData EntryCustomer ServiceMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient RegistrationAppointment CoordinationInsurance VerificationClaims SubmissionReferral Management
Soft Skills
Excellent CommunicationOrganizational SkillsCollaboration
Tools & Technologies
Hospital SystemsComputer Proficiency
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareOutpatient ServicesPatient CareCustomer Service

About the role

Key responsibilities & impact
  • Serve as a patient resource for scheduling, billing, and data collection across outpatient services
  • Schedule and coordinate appointments in person or by telephone
  • Perform pre-registration and ensure accurate patient records and orders in hospital systems
  • Assist with billing processes, verify insurance and collect co-pays
  • Submit claims timely and follow up on payments
  • Coordinate referrals as needed
  • Maintain a welcoming, organized front-end environment
  • Support patient education materials and essential office operations
  • Support referral management and collaborate with care teams to resolve scheduling conflicts and optimize patient flow
  • Supervise and perform duties from Access Coordinator I and II levels
  • Contribute to a collaborative patient care environment

Requirements

What you’ll need
  • High School diploma, GED, or equivalent
  • Three (3) years of experience in customer service or healthcare
  • Prior experience in registration, scheduling, or billing in a healthcare setting is preferred
  • Excellent communication, data entry, and basic computer skills
  • Excellent customer service skills
  • Knowledge of basic medical terminology is required
  • Basic proficiency with computers and data entry
  • Proof of legal authority to work in the United States on the first day of employment
  • Successful completion of pre-employment criminal background check, motor vehicle reports check, and applicable drug testing and/or education verification
  • Ability to perform listed physical activities, including sitting, standing, talking, hearing, keyboarding, reaching, and repetitive motion

Benefits

Comp & perks
  • Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy