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Access Coordinator III
University of Arkansas System. Serve as a patient resource for scheduling, billing, and data collection across outpatient services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient scheduling, billing processes, and data management within a healthcare environment. Proficient in customer service, communication, and maintaining organized front-end operations to enhance patient care.
Highest-signal resume keywords
Patient SchedulingBilling ProcessesData EntryCustomer ServiceMedical Terminology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationAppointment CoordinationInsurance VerificationClaims SubmissionReferral Management
Soft Skills
Excellent CommunicationOrganizational SkillsCollaboration
Tools & Technologies
Hospital SystemsComputer Proficiency
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareOutpatient ServicesPatient CareCustomer Service
About the role
Key responsibilities & impact- Serve as a patient resource for scheduling, billing, and data collection across outpatient services
- Schedule and coordinate appointments in person or by telephone
- Perform pre-registration and ensure accurate patient records and orders in hospital systems
- Assist with billing processes, verify insurance and collect co-pays
- Submit claims timely and follow up on payments
- Coordinate referrals as needed
- Maintain a welcoming, organized front-end environment
- Support patient education materials and essential office operations
- Support referral management and collaborate with care teams to resolve scheduling conflicts and optimize patient flow
- Supervise and perform duties from Access Coordinator I and II levels
- Contribute to a collaborative patient care environment
Requirements
What you’ll need- High School diploma, GED, or equivalent
- Three (3) years of experience in customer service or healthcare
- Prior experience in registration, scheduling, or billing in a healthcare setting is preferred
- Excellent communication, data entry, and basic computer skills
- Excellent customer service skills
- Knowledge of basic medical terminology is required
- Basic proficiency with computers and data entry
- Proof of legal authority to work in the United States on the first day of employment
- Successful completion of pre-employment criminal background check, motor vehicle reports check, and applicable drug testing and/or education verification
- Ability to perform listed physical activities, including sitting, standing, talking, hearing, keyboarding, reaching, and repetitive motion
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy