Access Coordinator III – Extra Help

University of Arkansas System

. Acts as a patient resource for scheduling and billing questions .

Posted 11/6/2026part-timeBenton • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, billing, and registration processes within a healthcare environment, ensuring accurate data management and effective communication. Proficient in conflict resolution and customer service, fostering positive relationships with patients and staff.

Highest-signal resume keywords

Patient SchedulingBilling CoordinationInsurance VerificationCustomer ServiceMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryPatient Chart CreationEMR AccessPre-RegistrationConflict Resolution

Soft Skills

Communication SkillsListening SkillsNegotiation SkillsService Recovery SkillsTelephone Etiquette

Tools & Technologies

MS OfficeOffice MachinesPrintersScanners

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare EnvironmentPatient Data CollectionBilling QueuesConfidentialityLegal Work Authorization

About the role

Key responsibilities & impact

Acts as a patient resource for scheduling and billing questions
Facilitates comprehensive patient data collection, timely and accurate billing, prompt payment collections, scheduling coordination, and conflict resolution
Performs all duties of the Access Coordinator I and II level
Schedules, reschedules, coordinates, and/or cancels appointments
Creates new patient charts
Accesses EMR referrals and orders as appropriate
Conducts insurance verification and explains benefits by running patient eligibility
Requests outside records
Conducts pre-registration as needed
Works assigned scheduling, registration, and billing queues
Inputs and/or updates accurate patient information
Attends staff meetings and participates in orientation and/or training of new staff
Communicates accurate and complete information
Maintains strict confidentiality
Builds positive working relationships
Resolves conflicts professionally using listening and negotiation skills
Demonstrates effective service recovery skills
Performs other duties as assigned

Requirements

What you’ll need

High School Diploma/GED
Must be able to perform all duties of the Access Coordinator I and II level
Basic proficiency with computers and data entry (MS Office preferred)
Three (3) year of experience in registration, billing, or scheduling in a health-care environment
Knowledge in basic medical terminology required
General knowledge of office machines including printers and scanners
Good communication skills
Telephone etiquette skills
Excellent customer service skills
Persons must have proof of legal authority to work in the United States on the first day of employment
Criminal Background Check
Pre-employment screening may include criminal background, drug testing, and/or education verification

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy