Access Coordinator III – Extra Help

University of Arkansas System

. Act as a patient resource for scheduling and billing questions .

Posted 11/6/2026part-timeBenton • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, billing, and registration processes within a healthcare environment, ensuring accurate data collection and effective communication. Proficient in managing patient information and resolving conflicts while maintaining confidentiality and delivering excellent customer service.

Highest-signal resume keywords

Patient SchedulingBilling CoordinationInsurance VerificationCustomer ServiceMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryPatient Chart CreationEMR AccessPre-RegistrationAppointment CoordinationConflict ResolutionBasic Medical Terminology

Soft Skills

Communication SkillsTelephone EtiquetteEffective Service RecoveryListening SkillsNegotiation Skills

Tools & Technologies

MS OfficeOffice MachinesPrintersScanners

Certifications & Qualifications

High School Diploma/GEDProof of Legal Authority to Work

Industry Keywords

Healthcare EnvironmentPatient Data CollectionBilling QueuesRegistration

About the role

Key responsibilities & impact

Act as a patient resource for scheduling and billing questions
Facilitate comprehensive patient data collection, timely and accurate billing, prompt payment collections, scheduling coordination, and conflict resolution
Schedule, reschedule, coordinate, and/or cancel appointments
Create new patient charts
Access EMR referrals and orders as appropriate
Conduct insurance verification and explain benefits by running patient eligibility
Request outside records
Conduct pre-registration as needed
Work assigned scheduling, registration, and billing queues
Input and/or update accurate patient information
Attend staff meetings and participate in orientation and/or training of new staff
Communicate accurate and complete information
Demonstrate positive working relationships and effective service recovery skills
Deal with conflicts professionally using careful listening and negotiation skills
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma/GED
Must be able to perform all duties of the Access Coordinator I and II level
Basic proficiency with computers and data entry (MS Office preferred)
Three (3) year of experience in registration, billing, or scheduling in a health-care environment
Knowledge in basic medical terminology required
General knowledge of office machines including printers and scanners
Good communication skills
Telephone etiquette skills
Excellent customer service skills
Persons must have proof of legal authority to work in the United States on the first day of employment
Criminal Background Check
Must maintain strict confidentiality

Benefits

Comp & perks

Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy