Access Coordinator III – Extra Help

University of Arkansas System

. Acts as a patient resource for all scheduling and billing questions .

Posted 11/6/2026part-timeBenton • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, billing, and registration processes within a healthcare environment, ensuring accurate data management and effective communication. Proficient in handling insurance verification and maintaining confidentiality while providing excellent customer service.

Highest-signal resume keywords

Patient Scheduling CoordinationBilling and Registration ExperienceInsurance VerificationCustomer Service SkillsMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryPatient Chart CreationEMR AccessPre-RegistrationEligibility Verification

Soft Skills

Effective CommunicationConflict ResolutionPositive Working RelationshipsService Recovery SkillsTelephone Etiquette

Tools & Technologies

MS OfficeOffice MachinesPrintersScanners

Certifications & Qualifications

High School Diploma/GEDCriminal Background Check

Industry Keywords

Healthcare EnvironmentPatient ResourceSchedulingBillingRegistration

About the role

Key responsibilities & impact

Acts as a patient resource for all scheduling and billing questions
Facilitates comprehensive patient data collections, timely and accurate billing, and prompt collections of payment for services rendered
Facilitates scheduling coordination and resolves conflicts
Performs all duties of the Access Coordinator I and II level
Schedules, reschedules, coordinates, and/or cancels appointments
Creates new patient charts
Accesses EMR referrals and orders as appropriate
Conducts insurance verification and benefits explanation by running eligibility on patients
Requests outside records
Conducts pre-registration as needed
Works assigned work queues for scheduling, registration, and billing
Inputs and/or updates accurate patient information
Attends staff meetings and participates in orientation and/or training of new staff
Communicates accurate and complete information
Maintains strict confidentiality
Demonstrates positive working relationships
Resolves conflicts in a positive and professional manner using careful listening and negotiation skills
Demonstrates effective service recovery skills
Performs other duties as assigned

Requirements

What you’ll need

High School Diploma/GED
Must be able to perform all duties of the Access Coordinator I and II level
Basic proficiency with computers and data entry (MS Office preferred)
Three (3) year of experience in registration, billing, or scheduling in a health-care environment
Knowledge in basic medical terminology required
General knowledge of office machines including printers and scanners
Good communication skills
Telephone etiquette skills
Excellent customer service skills
Persons must have proof of legal authority to work in the United States on the first day of employment
Criminal Background Check
List of three Professional References (name, email, business title)
Resume

Benefits

Comp & perks

Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy