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Administrative Coordinator
University of Arkansas System. Support the administrative needs of the Integrated Medicine and Cardiovascular Service Lines in conjunction with service line leadership .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic Cadence and QGenda for clinic scheduling, along with strong analytical skills for report preparation and data analysis. Proven ability to optimize scheduling processes and provide exceptional customer service in a medical office environment.
Highest-signal resume keywords
Epic CadenceQGendaClinic Scheduling OptimizationData AnalysisCustomer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program AdministrationReport PreparationData ProcessingDecision Trees DevelopmentDiagnosis Matrices
Soft Skills
Effective CommunicationInterpersonal SkillsCustomer Support
Tools & Technologies
Epic Scheduling TemplatesClinic Scheduling Templates
Certifications & Qualifications
Bachelors DegreeHigh School DiplomaEpic Training Certification
Industry Keywords
Medical Office SettingOutpatient Clinic WorkflowsService Line Operations
About the role
Key responsibilities & impact- Support the administrative needs of the Integrated Medicine and Cardiovascular Service Lines in conjunction with service line leadership
- Develop and maintain clinic scheduling templates in Epic
- Coordinate schedule changes, including rescheduling and release of OR and Lab time
- Develop and maintain decision trees, diagnosis matrices, and scheduling criteria for service-line providers
- Work closely with IT to build and maintain accurate Epic templates and decision trees
- Provide technical and customer support to providers and access staff using Epic scheduling templates
- Meet with providers and access staff to review templates and recommend schedule optimization
- Monitor clinic schedules and coordinate with clinic and appointment center access staff
- Prepare and analyze reports
- Assist with coordinating daily service-line operations
- Perform assigned related responsibilities and projects
Requirements
What you’ll need- Bachelors Degree in a directly related field plus two (2) years of experience in program administration OR a High School Diploma plus six (6) years program administration
- Experience in a medical office setting (preferred)
- Experience working with Epic Cadence and QGenda (preferred)
- Knowledge of clinical workflows in an outpatient clinic setting
- Attend Epic training and pass applicable testing within one year of employment
- Ability to prepare reports and analyze data
- Working knowledge of data processing equipment and applications
- Effective oral, written, and interpersonal communication skills
- Strong customer service orientation
- Proof of legal authority to work in the United States on the first day of employment
- Annual TB Screening, Criminal Background Check, Substance Abuse Testing
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy