Associate Program Manager – IMSL/CVSL Admin

University of Arkansas System

. Provides operational leadership, program administration, and strategic support for the Integrated Medicine and Cardiovascular Service Lines .

Posted 11/10/2026full-timeLittle Rock • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational leadership and program administration within healthcare settings, focusing on performance improvement, resource management, and strategic planning. Proficient in developing metrics, dashboards, and implementing operational standards to enhance patient access and clinic efficiency.

Highest-signal resume keywords

Healthcare Operations ManagementOperational Program AdministrationEpic Cadence ExpertiseLean Six Sigma TrainingPerformance Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational LeadershipProgram AdministrationPerformance Metrics EvaluationData AnalysisProcess ImprovementSOP DevelopmentOperational AnalyticsPatient Access OptimizationScheduling Standards GovernanceImplementation Planning

Soft Skills

Collaborative Relationship BuildingCross-Functional LeadershipStrategic SupportCommunication SkillsProblem-Solving

Tools & Technologies

EpicQGendaDashboardsScorecardsOperational Analytics Tools

Certifications & Qualifications

PMP Certification

Industry Keywords

Integrated MedicineCardiovascular Service LinesAmbulatory OperationsHealthcare AdministrationAcademic Medical Center Experience

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Provides operational leadership, program administration, and strategic support for the Integrated Medicine and Cardiovascular Service Lines
Plans, implements, evaluates, and continuously improves operational programs supporting provider resource management, patient access, ambulatory operations, service-line initiatives, and organizational performance
Manages operational programs impacting multiple divisions and clinic locations
Develops operational standards, evaluates performance metrics, leads cross-functional initiatives, and supports strategic planning
Administers service-line operational programs and initiatives
Develops goals, metrics, implementation plans, and sustainability strategies
Partners with physicians, administrators, and clinic leaders to improve performance
Serves as an operational subject matter expert
Leads patient access and scheduling optimization initiatives
Oversees Epic and QGenda scheduling standards and governance
Evaluates provider utilization and clinic capacity
Develops dashboards, scorecards, and operational analytics
Leads process improvement and performance enhancement projects
Provides recommendations to leadership based on data analysis
Coordinates operational onboarding and implementation activities
Develops SOPs and workflow documentation
Leads multidisciplinary workgroups and committees
Builds collaborative relationships across the health system
May perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree plus two years of progressively responsible experience in healthcare operations, program administration, project management, or a related field; OR High School Diploma/GED plus eight years of related experience
Proof of legal authority to work in the United States on the first day of employment
Annual TB Screening
Criminal Background Check
Substance Abuse Testing
Curriculum Vitae and Resume required for application
Preferred: PMP Certification
Preferred: Academic Medical Center Experience
Preferred: Epic Cadence expertise
Preferred: Advanced QGenda administration
Preferred: Lean, Six Sigma, or PMP training
Preferred: Experience leading operational improvement initiatives

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy